• Front Office Duty Manager Jobs in Malaysia - 996894

  • 3 - 5 Years
  • Malaysia - Selangor - Kajang/Bangi/Serdang - Seri Kembangan
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  • Posted above 1 month
  • Job Views: 19
  • Job Applicants: Less than 10

Job Description

Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent

At least 3Year(s) of working experience in the related field is required for this position

Required Skill(s) Shift management, Multitasking, Customer Service

Preferably Duty Manager specialized in Hotel Management/Tourism Services or equivalent

To assist Front Office MAnager to achieve the monthly front office sales target

Strong in handling daily front office operations issue, and able to multitask

Knowledgeable on OTA management and the OTA Extranet, able to assist the Front Office Manager to handle the OTA

Able to manage and handle customer complaints or dissatisfaction

Ensuring daily operations of the Front Office in terms of Check in and Check out to run smoothly on day to day basis

Passionate and Energetic as a Team player to lead the front office team to be on board to provide Excellent Customer Service and Guest Experience

Familiar with Tour and Corporate Group Reservation and Operation Procedures

Able to handle the Front Office during the absence of the Front Office Manager

To assist Front Office Manager to coordinate with relevant supporting departments on all pertinent and special arrangements regarding each event

To support and to be able to stand in for the Front Office Manager related to front office as needed

To increase occupancy, average rate and profits of the hotel through active sales, planning, guidance and training of hotel’s front office employees

To respond to any changes in the department function as dictated by the industry, company, or hotel

To perform ad-hoc tasks assigned by superior from time to time

Able to work long hours or back to back shift in order to support daily operation of the front office

Able to manage front office manpower and training new staff

Profile Summary

Type:Company Job

Role:Senior Executive


Salary:MYR 2,500 - 3,000

Deadline:08th Feb 2020

Company Profile

Philea Mines Beach Resort.
The Only Beach in The City!
Nestled amidst the concrete jungle of Kuala Lumpur, is an unexpected haven offering a full experience of sophisticated style, comfort, privacy and tranquility. Well known as the “beach in the city” and living up to its name, Philea Mines Beach Resort caters to varieties of services such as health retreats, weekend getaways, garden weddings, beach barbeques and other team building corporate events.
Contact Us at:
Philea Mines Beach Resort, Mines Resort City
Jalan Dulang, Mines Resort City,
43300 Seri Kembangan, Selangor, Malaysia.
Tel :603 8943 6688
Fax :603 8943 5555

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