Job DescriptionResolve claims at the highest authority levels on personal or commercial claim assignments reflecting the highest degree of technical complexity, in the most effective, efficient way while delivering a customer-centric claims service.Update claims file by accurately capturing and updating claims data/information in compliance with best practices for personal or commercial claim assignments reflecting the highest degree of technical complexity and exposure.Use judgment to determine liability by gathering and analyzing relevant facts, utilizing applicable law and establishing basic principles of negligence.Use judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.Ensure a timely resolution to claims by developing case strategy, developing a case evaluation and escalating issues as appropriate.Establish timely reserves and perform ongoing review throughout claims cycle within authority limit by estimating and validating value of claims.Ensure customer service by proactively communicating information, responding to inquiries following customer serviceprotocols.Manage litigation by assigning counsel within the approved panel where applicable, establishing litigation plan and budget, coordinating defense lawyer activities, continuously reviewing the potential for settlement with claimant, reviewing litigation expenses and authorizing payments.May participate in customer marketing efforts.Job RequirementCandidate must possess at least a Diploma or Bachelor s Degree in Law, Business Studies/Administration/Management or equivalent.At least 2 year(s) of working experience in the related field is required for this position.Strong communication skillAbility to obtain and maintain required adjuster license.Experience in a work environment that required collaboration across work groups - AIC, SCLA and/or CPCU designation
Type : Company job
Role : Junior Executive
Industry : Insurance
Salary : Not Disclosed
Zurich is one of the world's leading insurance group, and one of the few to operate on a truly global basis. Founded 140 years ago, today we employ over 60,000 dedicated employees and serve customers in over 170 countries around the world; with strong positions in North America and Europe, and growing positions in the Middle East, Latin America, and Asia-Pacific.
Founded in Switzerland in 1872, the Zurich Insurance Group ("Zurich") is one of the world’s leading insurance groups, and one of the few to operate on a truly global basis. At Zurich, our mission is to help customers understand and protect themselves from risk. With about 53,000 employees, we provide a wide range of property and casualty, as well as life insurance products and services. We serve individuals, small businesses, as well as mid-sized and large companies, including multinational corporations, in more than 210 countries and territories worldwide.