• GENERAL MANAGER Jobs in Malaysia - 1015443

    Desaru Tunamaya Beach & Spa Resort
  • 5 - 7 Years
  • Malaysia - Johor - Kota Tinggi - BANDAR PENAWAR
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  • Posted above 1 month
  • Job Views: 52
  • Job Applicants: Less than 10

Job Description

Oversee the operations functions of the hotel, as per the Organizational chart

Hold regular briefings and meetings with all head of departments

Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards

Lead all key property issues including capital projects, customer service and refurbishment

Handling complaints, and oversee the service recovery procedures

Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget

Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded

Ensure all decisions are made in the best interest of the hotels and management

Deliver hotel budget goals and set other short and long term strategic goals for the property

Developing improvement actions, carry out costs savings

A strong understanding of P&L statements and the ability to react with impactful strategies

Closely monitor the hotels business reportson a daily basis and take decisions accordingly

Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate

Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs

Prepare a monthly financial reporting for the owners and stake holders

Draw up plans and budget (revenues, costs, etc) for the owners

Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services

Act as a final decision maker in hiring a key staffs

Coordination with HOD's for the execution of all activities and functions

Overseeing and managing all departments and working closely with department heads on a daily basis

Manage and develop the Hotel Executive team to ensure career progression and development

Be accountable for responsibilities of department heads and take ownership of all guest complaints

Provide effective leadership to hotel team members

Lead in all aspects of business planning

Respond to audits to ensure continual improvement is achieved

Corporate client handling and take part in new client acquisition along with the sales team whenever required

Assisting in residential sales as and when required and development with strong sales prospects

Responsible for safeguarding the quality of operations both (internal & external audits)

Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements

Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent

Required language(s)English, Bahasa Malaysia

At least 5Year(s) of working experience in similar position

Preferably Senior Manager specialized in Hotel Management/Tourism Services or equivalent

Profile Summary

Type:Company Job

Role:Senior Manager


Salary:MYR 10,000 - 15,000

Deadline:11th Mar 2020

Company Profile

Desaru Tunamaya Beach & Spa Resort is a place located approximately 97km away from Johor Bahru city. It is a place where the sun, sea and sands meet to create a tropical heaven. With beautiful powder-white beaches, pristine blue waters and a lush tropical rainforest, Desaru Tunamaya Beach & Spa Resort is a perfect place for business and pleasure.
With established facilities and top-notch service, it is a great place to explore for yourself one of the best beach resorts in Desaru.

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