Overall responsibilitySpearhead commercial s strategy development initiativesResponsible for the company s revenue through design and implementation of appropriate merchant acquiring strategiesEstablish and manage the merchant acquiring business (BD, Partnership, Commercial Contract Management etc)Develop strategic directions with regards to all commercial functions including sales, marketing, business development and customer support/customer experienceMaintain merchant relationships to ensure continual growthDevelop and implement campaigns in collaboration with related department to grow the number of merchantsEnsure high conversion rate (traffic-to-lead) and increase lifetime value of each customerSet the go-to-market strategy for acquiring business, and responsible for acquisition, marketing and delivery and account managementStrategise the best "customer" experience and staying connected with the service and support which includes training and workshop for forumSet up best in class service for merchant acquisition which includes merchant experience workshopsEnsure effective control of acquiring market results and take corrective action to ensure that achievement of marketing objectives falls within designated targets and budgetsEnhanced customer focus (value added service for merchants, i.e assist merchants to acquire more customers as they operate on company s platformsTrack competitor movements in this segment and ensure relevant points are cascadedStable knowledge of the E-wallet business industry, competitors and regulatory activitiesConduct regular research, trends, best practices, which gives the business a competitive edge and keep the business at par with some of the biggest players in the marketWork closely with C-suites and advise them on commercial strategies, forecasting and general management issues in order to align the business s effort and enable achievement of the business s overall goals and targetsParticipation in the executive team, reporting directly to the CEO (also responsible for ad-hoc assignments, functions and other related duties specified by the CEO)RequirementsA master s degree is preferableMore than 10 years of solid top management experience in an overall commercial/business function and having held executive roles in recognized organizations (preference given to people from the fintech environment)Ability to influence and engage highly talented people to inspire great performance across departmentsExperience in fast paced environment and decentralized environmentOutstanding sales management skills"Performance based" environment is key as to foster that skill within the teamExperience in executing successful commercialization strategies in early-stage/growth opportunitiesAbility to work in a diverse and changing environmentHigh analytical and creativeAmazing/standout presentation skillsProficiency in MS Powerpoint, Project & ExcelSelf-motivation at its highest levelThose who dare take up this great challenge, you may (with a smile) send me your latest resume at [email protected]
Type : Company job
Role : N/A
Industry : N/A
Salary : MYR 20,000 - 40,000
Our client, strives to be No. 1 in the electronic payment system for micro payment towards realising a cashless society. With this as their target, they are seeking for impressive individuals with a vision and aim to make that a reality hence the role of Head Commercial Officer (HCO) is being created specifically for this purpose.