• Hotel & Flight Booking Agent - Mandarin & Cantonese speaker Jobs in Malaysia - 1018568

    Aegis BPO Malaysia Sdn Bhd
  • 0 - 2 Years
  • Malaysia - Kuala Lumpur,Malaysia - Selangor
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  • Posted 29 days ago
  • Job Views: 32
  • Job Applicants: Less than 10

Job Description

RESPONSIBILITIES

To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiriesTo exceed customers' expectation in terms of customer service & accurate informationTo be able to provide information related to travel and tours for customers' convenient traveling

REQUIREMENTS

Required language(s) Cantonese & MandarinMinimum 1 year of working experience in the service industry will be an added advantage for this positionFresh graduates from Tourism & Hospitality who are interested to start their career in a call centre are also encouraged to apply – Full Training ProvidedCandidates must be willing to work in shift (weekdays nights, full days on weekends and public holidays)Applicant must be willing to work in Ara Damansara, Petaling Jaya

SALARY & BENEFITS

5 working days in a weekCommission/ Incentives can earn unlimited per monthRest & relax area (pool & foosball table, etc)Gym and shower facilitiesQuarterly staff recognition and appreciation

CAREER PROSPECT

Travel Centre Consultant > Team Leader > Senior Team Leader > Assistant Manager > Manager > Senior ManagerIJP – Internal job program Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session

Profile Summary

Type:Company Job

Industry:Call Center/IT-Enabled Services/BPO

Salary:Not Disclosed

Deadline:17th Mar 2020

Company Profile

"Aegis is a global outsourcing and technology company committed to impacting clients’ business outcomes by focusing on enhancing customer experience across all touch points and channels. Aegis was founded 30 years ago in the US and now has operations in 56 locations across 13 countries with more than 55,000 employees.
Aegis services over 300 clients from verticals such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail, and Energy & Utilities. The company is wholly owned by Essar, a USD 39 billion conglomerate."
We recognize people as the key foundation of our extraordinary growth. This reflects in our mission statement: 'Happy Employees, Happy Customers and Happy Shareholders'. Our HR Vision ‘Create a progressive workplace that enables partnership for prosperity’ aims at building an ecosystem which is dynamic, vibrant, contemporary, and presents infinite possibilities for our people.

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