• HOTEL RECEPTIONIST Jobs in Malaysia - 992260

  • 0 - 2 Years
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  • Posted 18 days ago
  • Job Views: 30
  • Job Applicants: Less than 10

Job Description

Perform all check-in and check-out tasks

Manage online and phone reservations

Inform customers about payment methods and verify their credit card data

Register guests collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates and amenities

Respond to clients’ complaints in a timely and professional manner

Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

Upsell additional facilities and services, when appropriate

Maintain updated records of bookings and payments

Undertake any ad-hoc duties assigned from time to time

Job Requirement

Candidate must possess at least Higher Secondary/STPM/"A" Level/Pre-Uin any field

Required language(s) Mandarin, English, Bahasa Malaysia

Candidates with relevant experience in related field would be considered in priority

Required Skill(s) Customer Service, Hospitality, Presentable, Computing, Record Keeping

Preferably Non-Executive specialized in Customer Service or equivalent

Customer service attitude

Excellent communication and organizational skills

Salary package will commensurate with qualification and experience

Profile Summary

Type:Company Job


Salary:MYR 1,500 - 2,500

Deadline:30th Jan 2020

Company Profile

HYM GROUPsets out to be the best chain-hotel, restaurants & interior design owner and operator in the business. We own and operate unique restaurant concepts, with more coming nationwide.Through valued partnerships, we grew a portfolio focusing on running successful boutique hotels. We became recognized as a preferred management company for industry leaders such as WOLO Bukit Bintang and Gold3 Boutique Hotel.

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