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Whilst the below is a guide to general expectations of the role, we expect this position may evolve over time
and be refined for the changing affiliate marketing landscape
• Serving as the main point of contact for around 90 customers to ensure a successful on-boarding process
to the clients platform
• Engaging customers through regular strategic calls to drive product adoption and understanding
• Ensuring all customers complete the required technical setup efficiently and in a timely manner
• Training and educating customers on how to effectively utilise Commission Factory tools
• Beginning to strategise and launch growth oriented campaigns with your customers
• Improving and scaling the clients setup process
• Managing simultaneous software implementations for multiple clients
• Delivering product training sessions via phone and web conference software
• Ask thoughtful, open-ended questions with a genuine interest in understanding
• Researching, troubleshooting and solving complex software issues
• Quickly diagnose and solve product issues to keep the customer on track
• Be able to gather insights and synthesize the information to make recommendations for the campaign in
Industry:Consulting (IT, Science, Engineering & Technical)
Deadline:24th Aug 2019
AS White is an Australian company with headquarters in Sydney and contemporary offices across Vietnam, Malaysia and The Philippines. We help organisations build their global teams and capability by providing international talent and resources. Our clients have been able to innovatively drive efficiencies and growth by partnering with our talented teams across South East Asia.
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