• Inbound Travel Agent Jobs in Malaysia - 974593

    Aegis BPO Malaysia Sdn Bhd
  • 0 - 2 Years
  • Malaysia - Selangor - Petaling Jaya
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  • Posted above 1 month
  • Job Views: 21
  • Job Applicants: Less than 10

Job Description

• To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries
• To exceed customers' expectation in terms of customer service & accurate information
• To be able to provide information related to travel and tours for customers' convenient traveling

• Candidate must possess at least a Diploma level qualification, preferably from Hospitality/Tourism/Hotel Management or equivalent
• Candidate with SPM/Diploma level qualification in other fields of study are also encouraged to apply
• Required language(s) Mandarin, Cantonese & English (fluent spoken English will be an added advantage)
• Minimum 1 year of working experience in the service industry will be an added advantage for this position

Salary & Benefit
• OT is allowed
• 5 working days in a week
• Transportation service for agents living in specific locations nearby Ara Damansara
• Expedia travel benefits (staff discount)
• Rest & relax area (pool & foosball table, etc)
• Gym and shower facilities
• Quarterly staff recognition and appreciation

Profile Summary

Type:Company Job

Industry:Call Center/IT-Enabled Services/BPO

Salary:MYR 2,500 - 3,500

Deadline:01st Jan 2020

Company Profile

"Aegis is a global outsourcing and technology company committed to impacting clients’ business outcomes by focusing on enhancing customer experience across all touch points and channels. Aegis was founded 30 years ago in the US and now has operations in 56 locations across 13 countries with more than 55,000 employees.
Aegis services over 300 clients from verticals such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail, and Energy & Utilities. The company is wholly owned by Essar, a USD 39 billion conglomerate."
We recognize people as the key foundation of our extraordinary growth. This reflects in our mission statement: 'Happy Employees, Happy Customers and Happy Shareholders'. Our HR Vision ‘Create a progressive workplace that enables partnership for prosperity’ aims at building an ecosystem which is dynamic, vibrant, contemporary, and presents infinite possibilities for our people.

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