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INSURANCE SALES REPRESENTATIVE will be responsible for making outbound telephone sales contacting Insurance existingcustomers to renew extended service contracts or to offer new service
Essential Job Functions
Execute outbound calls as required;Assess and consult customer needs accordingly;Documents transactions by completing forms and record logs;Explain product features and benefits;Exposed to confidential information and expected to maintain confidentiality at all times; must adhere to compliance and regulations;Contributes to team effort by accomplishing related results as needed;Be able to achieve set daily goals with high call volume
Industry:Call Center/IT-Enabled Services/BPO
Salary:MYR 1,800 - 2,000
Deadline:14th Jan 2020
SRG ASIA PACIFIC ,Established in 1996, SRG Asia Pacific Sdn Bhd has continuously progressed as a premier leading communications provider of outstanding services. Headquartered in KL Sentral, Kuala Lumpur, we are uniquely positioned to be globally connected, both physically as well as technologically. Comprising of energetic, enthusiastic and creative community, SRG APAC has expanded within a short span and growing further at a very aggressive rate on a monthly basis.
Pionerred in Business Process Management with 18 Years of Experience in the industry
Specialist in Customer Interaction Management (CIM)
Backed by large conglomerate with shareholding in entertainment, telco, property and many other companies
Transformation towards IR 4.0 with future proofed technology ie: Artificial Intelligence, Robotic Process Automation and Analytics
Handling an average 600K customer interactions monthly
Managing average 5K Emails monthly
Backed by Genesys state of the art PBX/AXD
OMNI channels customer experience delivery
ISO Certified 9001 : 2015
Ministry of Finance (MOF) certified
MSC Status Company
Multiple Language capabilities.
Multiple Industry awards winner in Customer Experience Excellence and Awarded as BEST MALAYSIA EMPLOYEE BRAND Award in 2019
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