IT Infra Technical Specialist @ Regional MNC - CL62 - Jobs in Malaysia - 958229

timesconsult
Job Summary
  • Experience 6-8 Years
  • Telecommuting
    N/A



Job Description

Key Responsibilities

The Technical Specialist is responsible for supporting IT infrastructure whilst assisting IT team members in resolving technical issues faced by end-users.

Manage and support of IT infrastructure such network and system applicationCoordinates installation of new hardware/software; installs, tests, and monitors the operation of computer hardware and software; configures hardware and software to meet departments' needs and complyto company security policyTroubleshoot problems and providing advice on the appropriate action, often under time constraintMaintain appropriate technical documentations, system manuals, workflows processes, procedures and guidelinesWorked closely with business team and SME to clarify business requirements and translate the requirements into technical specificationsImprove user awareness and work productivity through regular and continuous IT technology advice and knowledge sharingSupervise and work with vendors to ensure projects/tasks are implemented as per specification and on time To work under minimum supervision and has sense of urgency in responding to system problems and service commitmentsEnsures IT requirements are met and service quality maintained when introducing new services. Considers the cost effectiveness of proposed solutionParticipates in the development of and/or review of standards, documentation and methods of working in the relevant area of expertiseAssists others in resolving complex technical problems and investigating the root cause of problems and recommends smart (specific, measurable, achievable, realistic, timely) solutionsProvide technical advice to Helpdesk Team and escalate IT issue to related parties if required

JOB Requirements
Candidate must possess at least a Degree in IT.At least 5 year(s) of working experience in IT Infra Technical support role.Preferable with ITIL knowledge and experience, and technically sound.Preferably working experiences in multnational corporation.Process Improvement experience is an added advatangeWilling to work in CyberJaya.Full-Time position(s) available.

Profile Summary

Type : Company job

Role : Senior Executive

Industry : Human Resources Management/Consulting

Salary : Not Disclosed

Deadline: 2019-12-08

Company Profile

Established since 2005, timesconsult had place many people to organization in Malaysia, Singapore & Thailand. With our team of dedidated and experiences recruiter, we strive to make every placement meaningful to both employer and jobseeker. With timesconsult, you'll be assured of employment opportunity, experiences consultant working with you, knowledgeable information sharing and etc. Timessearch is a divisions which manage senior appoinments and we work with most multinational in town. Talk with us today to find out how we can place you to organization which has been partnering with us.
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