ResponsibilitiesWorking with the outsourced vendor, the IT Manager is responsible for the successful implementation and delivery of various customised systems such as Warehouse Management System (WMS), Transportation Management System (TMS), and Freight Forwarding System (FFS) for new customers and using these systems as operation enablers.• Work closely with business leaders and customers to analyse and document client requirements.• Provide both functional and business process expertise in fulfilling clients’ business and operation requirements.• Lead the implementation, testing, usage, troubleshooting, and reporting of all systems modules, functions, interfaces, etc.• Ensure quality infrastructure, stable network, and adequate connectivity across the entire company to access all systems.• Provide 1st level support to users.• Liaise with regional IT team and IT vendors, and responsible to manage all communication.• Design system solutions and improve existing solutions to increase operation efficiencies.• Provide support to business development team, involve in RFPs/RFQs and make presentations to customers.Requirements• Bachelor’s degree or diploma in Computer Science, Information Systems or similar IT studies.• Must be proficient in various logistics application systems such as WMS, TMS, FFS with project implementation experience for customers (in retail/FMCG industry an advantage).• At least 8 years working experience in similar role/position in logistics/3 PL.• Good interpersonal, analytical & troubleshooting skills.• Approachable, responsive to customer needs especially emergency requests, able to work independently.• Malaysian, English and Chinese language skills (reading, writing and verbal) needed to liaise with HQ in China.
Type : Company job
Role : N/A
Industry : N/A
Salary : Not Disclosed
A leading MNC logistics company has a vacancy for an experienced IT Manager with working experience in 3PL/logistics company and skilled in implementing Warehouse Management System, Transport Management System and other logistics system for customers in retail/FMCG.