• IT Networking Expert - Mandarin speaker - International Telco Industry Jobs in Malaysia - 988311

    Aegis BPO Malaysia Sdn Bhd
  • 0 - 2 Years
  • Malaysia - Johor,Malaysia - Kedah,Malaysia - Kuala Lumpur,Malaysia - Kelantan,Malaysia - Melaka,Malaysia - Negeri Sembilan,Malaysia - Penang,Malaysia - Pahang,Malaysia - Perak,Malaysia - Perlis,Malaysia - Sabah,Malaysia - Selangor,Malaysia - Sarawak,Malaysia - Terengganu,Malaysia - Labuan,Malaysia - Putrajaya
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  • Posted above 1 month
  • Job Views: 16
  • Job Applicants: Less than 10

Job Description

Provide continuous technical support via telephone and email related to the productEmploy a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problemIdentify the level of technical knowledge and adjust technical communications to solve customer’s problemConducting basic probing to determine the next action for any software related to enquiries

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in IT FieldRequired language Mandarin (Applicable for mandarin allowance)Fresh Graduates with Cert/Degree/Diploma in IT encourage to applyTraining will be providedApplicant must be willing to work on rotational shifts

Salary & Benefits
5 working days in a week, 8 hours per dayIncentives can earn unlimited per monthRest & relax area (pool & foosball table, etc)Gym and shower facilities1 - 3 months accommodation provided for candidate from another statesShuttle van from various LRT StationsQuarterly staff recognition and appreciation

Career Prospect

• Executive > Senior Executive > Specialist > Team Lead > Assistant Manager > Manager > Senior Manager
• IJP – Internal job program Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session

Profile Summary

Type:Company Job

Industry:Call Center/IT-Enabled Services/BPO

Salary:Not Disclosed

Deadline:23rd Jan 2020

Company Profile

"Aegis is a global outsourcing and technology company committed to impacting clients’ business outcomes by focusing on enhancing customer experience across all touch points and channels. Aegis was founded 30 years ago in the US and now has operations in 56 locations across 13 countries with more than 55,000 employees.
Aegis services over 300 clients from verticals such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail, and Energy & Utilities. The company is wholly owned by Essar, a USD 39 billion conglomerate."
We recognize people as the key foundation of our extraordinary growth. This reflects in our mission statement: 'Happy Employees, Happy Customers and Happy Shareholders'. Our HR Vision ‘Create a progressive workplace that enables partnership for prosperity’ aims at building an ecosystem which is dynamic, vibrant, contemporary, and presents infinite possibilities for our people.

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