IT System Support Engineer (L1/L2) is responsible for ensuring maximum service availability and performance To analyze problem, this System Support Engineer will perform troubleshooting and incident response on network and
system, communicate with various stakeholders and track problems through to resolution
Working in Linux and Cloud Technology environment, monitor performance of systems and network services and 3rd party network services using a variety of toolsTroubleshoot issues when a problem impact the network and system services, following the standard operating proceduresTrack all issues/ incidents and document all issues and resolutions in detailReport incidents when troubleshooting cannot be conducted on the spotMaintain ongoing communication within the team and externally, to keep all stakeholders aware of relevant, known issues and the steps being taken
Skill Set and Technologies
Knowledge of the working of Domain Name System (DNS)Knowledge of managing Domain NamesRegistration/Renewal of DomainManagement of WHOIS ContactManaging Name ServersKnowledge on Linux Systems and Web Servers (Apache & NGINX)Basic Knowledge on NetworkingBasic Knowledge on Internet ProtocolsKnowledge of Cloud Technologies will be advantageousKnowledge of ITIL methodology will be advantageous
Degree in Information technology (IT) or relevant disciplineFresh graduate is welcomed to apply as training will be providedRead & Write in Chinese, as the role needs to interact with clients from Greater ChinaAbility to multi-taskTeam player and good interpersonal skillsCustomer focusedExcellent analytical and problem-solving skillsAbility to understand operational work processesWillingness to learn new technologiesAble to perform rotating shift duty environment
To apply, send your updated resume to "Jolene" - OR click Apply Now
By submitting any application or resume to us, you will be deemed to have agreed & consented to us
collecting, using, retaining & disclosing your personal information to prospective employers for their
*We wish to inform that only shortlisted candidates will be notified
Law Mei Jun (Jolene) - R1982576
ScienTec Consulting Pte Ltd - 11C5781
Industry:Human Resources Management/Consulting
Salary:SGD 2,500 - 3,000
Deadline:15th Mar 2020
ScienTec Personnel focusses on professional/specialist recruitment and general staffing across all industries in key functions such as Administration, Operations, Sales, Marketing, Finance, HR, Technical, and Engineering. A division of ScienTec Consulting Pte Ltd, the group has since its inception in 2001, redefined the standards of HR services by transforming organisations across Asia Pacific with its 4 principal services: Staffing, Executive Search, Outsourcing and Consulting. The group's 20 industry awards and 600+ customer testimonials are the result of its high service standards centered on its core value of 'People First, Always'.
It has 2 other business divisions – ScienTec Search which specialises in senior leadership and specialist search for key industries such as Biotechnology, Pharma, Medical Devices, Consumer Healthcare, FMCG, Technology and Engineering; and ScienTec Consulting, the group’s HR consulting division, which provides services such as Recruitment Process Outsourcing, Social Media Recruitment, Payroll Services, Work Pass Applications, Compliance Framework and Legislation Practices.
ScienTec has won more than 20 industry awards such as Recruitment Agency of the year, Best Client Service, Best Candidate Experience, Etc. In addition, we are the overall winner for Asia Recruitment Grand Winner – Recruitment Agency.
ScienTec is part of Will Group (https://willgroup.co.jp/en/profile/group.html) and candidates’ applications may be used by our affiliated companies for the sole purpose of recruitment.
*We regret to inform that only shortlisted candidates will be notified.*
By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.
ScienTec Personnel (a division of ScienTec Consulting Pte Ltd)
EA Licence No.: 11C5781
Tel: +65 6225 3272
www.scientecpersonnel.com | www.facebook.com/scientecpersonnel | www.linkedin.com/company/scientec-personnel
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