• Local Resource and Supplier Manager Jobs in Malaysia - 992009

    itelligence Outsourcing MSC Sdn Bhd
  • 2 - 4 Years
  • Malaysia - Selangor - Cyberjaya
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  • Posted 18 days ago
  • Job Views: 2
  • Job Applicants: Less than 10

Job Description

Department Description-

Global Resource & Supplier Management is focused on delivering the right resources at the right time – on a global scale Our team members are located in Germany, Poland, India, and Malaysia Together, we orchestrate the global delivery workforce in Global Managed Services and the cross-country resource sharing and utilization balancing

Our daily business varies every day From support for sales opportunities, via provision of local and global transparency on our skill set and capacities up to staffing new and ongoing global projects Hence, the Global Resource & Supplier Management ensures the best support in an end-to-end process

What we expect from you-

Is responsible for resource management in the areas of application & technical management services and managed cloud operations

Identification and staffing of specialized internal people for projects in active collaboration with team leads

Collaboration with team leads in managing workload balance in teams

Responsible for capacity planning and its monitoring

Defining skills and capacity shortage

Active collaboration with the local resource managers of global GMS delivery centers to coordinate resource demands

Support of global Head of Resource & Supplier Management in large international opportunities within solution design and costing

Prepares utilization reports

Operational coordination of 3rd party supplier to secure delivery of same quality as own resources

Responsible for technical onboarding of external resources

Responsible for maintaining and updating skills matrix/database of resources

Creation of internal Service Exchange Agreements

What to bring-

At least 2 years of experience in SAP and / or managed services business OR Profound knowledge in similar businesses in managing resources assignment/management

Experience in working with international colleagues – bring intercultural competence

Team work

Strength in communication


Profile Summary

Type:Company Job


Industry:Computer/Information Technology (Hardware)

Salary:Not Disclosed

Deadline:30th Jan 2020

Company Profile

One of the leading international full-service provider for SAP is now offering comprehensive outsourcing services in Asia. With the opening of a new site in Cyberjaya, Kuala Lumpur, itelligence operates data centres worldwide, based in Germany, Poland, Switzerland, the USA and now in Malaysia. In cooperation with NTT Communications (NTT Com) itelligence uses one of NTT Com´s highly available data centres and can therefore immediately offer its complete range of SAP Outsourcing throughout Asia.
The new data centre offers unified concepts and services and full fills high security requirements and an accustomed high level of quality. Itelligence delivers highly efficient processes and expertise at the 2nd and 3rd level from Germany to Asia in a 3-shift operation. In combination with a local 1st level competent helpdesk in the native language and local time zone, itelligence is able to support customers in their internationalization with a high level of quality and stability.
The new site in Malaysia has now also been certified as Global SAP Hosting Partner, like the data centres in Germany and the USA. With this new status itelligence strengthen its position in the selected circle of only a few auditeds SAP Global Partner Hosting worldwide. itelligence Outsourcing MSC will offer the full portfolio of SAP Basis services around the data center outsourcing.
This covers the classical SAP Outsourcing (hosting) in the data center in Cyberjaya, the remote administration of SAP landscapes (RAS) from Malaysia for customers in the region or offshore and also SAP basis consulting services (SI) for local customers. Background: Itelligence, founded in 1989, is one of the leading international full-service provider for SAP employing more than 3,100 highly qualified employees in 22 countries and in five regions (America, Asia, Western Europe, Eastern Europe and Germany/Austria). As a SAP Business, Service and Support Alliance as well as Global Partner Hosting and Global Services Partner, itelligence realizes complex projects in the SAP environment for over 3,000 customers worldwide. In 2006, itelligence obtained the status as Gold Partner SAP in Germany, U.S. followed in 2007.
The company’s services range from SAP consulting and licensing to outsourcing and services to industry-specific SAP solutions. In 2008, itelligence generated total sales of MEUR 216.

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