Online shopping at Zalora is booming and we are just at the beginning Zalora operations is continuously improving the customer delivery and returns processes to achieve the fastest delivery time in the market a seamless customer experience while lowering the operating costs We are looking for a highly analytical and process-oriented profile with strong interest in Operations and Tech within the E-commerce industry to support scoping and lead execution of high-impact projects in Last mile and Returns experience Responsibilities Create and implement state of the art project management framework for optimization of project tracking scoping and prioritization across our SEA venturesAnalyze delivery experience expectations and opportunities for all SEA marketsImprove and standardize last mile and return performance management across all venturesLead all critical project management phases from exploration to completionRequirements Bachelor Degree in Business Administration Engineering or other Quantitative degrees 3 years working experience in a project management role preferably in e-commerce companies consulting firms tech companiesTech Savvy is a mustA professional who always strives for excellence and is committed to drive a strong impact on the businessAdvanced Excel skills SQL and or other Business Intelligence packages are a plus Comfortable in using flow charts and other project management toolsExcellent spoken and written English
Type : Company job
Role : Manager
Industry : Arts/Design/Fashion
Salary : Not Disclosed
ZALORA Group is Asia Pacific’s leading group of online fashion destinations. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets.
ZALORA Group’s localised sites offer an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women. Offering up to 100-day free returns, speedy deliveries as fast as 3 hours in some markets, free delivery over a certain spend, and multiple payment methods including cash-on-delivery, ZALORA Group is the online shopping destination with endless fashion possibilities.