• Manager, Desktop Management (IT) Jobs in Malaysia - 1015625

    DKSH Malaysia Sdn Bhd
  • 5 - 7 Years
  • Malaysia - Selangor
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  • Posted above 1 month
  • Job Views: 14
  • Job Applicants: Less than 10

Job Description

Job Summary

Plan, manage and maintain desktop support activities, policies, controls and evaluate cost-effective desktop management solutions for Global/Country IT implemenation/deployment

Job Responsibilities

Manage country-wide IT assets and provide recommendations to Business for refresh and/or upgradeManage centralized pool of IT equipment (laptops, etc) for redeployment and ensure buffer stock is at optimal level to provide prompt deployment for new employeesSupport global digital workplace management to comply with framework, standards and implementation road mapsCarry out implementation of digital workplace management solutions based on global roll-outReview and plan desktop refreshment, deployment and implementation in-line with IT strategies/road mapsEnsure adherence to desktop management best practices, procedures, guidelines and compliance with audits and industry standards (CSV, ICS, etc)Facilitate collaboration with Group Communications Manage rollout of Office templates in-line with corporate branding needsManage local IT vendors to ensure compliance, providing support in a controlled mannerResponsible for all IT assets procurement for the businessEngage with the business and key stakeholders on Digital Workplace requirementsDevelop communication plans to keep all stakeholders informed on Digital workplace-related developments and rolloutEnsure service level adherence and user satisfaction for Digital Workplace requestsManage and oversee team’s delivery of team/function goals to drive execution against goals setDrive and manage learning and development of team in the area of IT Digital Workplace and DKSH behaviors to achieve team/function goalsDrive self-learning and improvement in the area of IT Digital workplace and DKSH behaviors as part of continuous learning

Job Requirements

Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalentMinimum five to eight years' experience in a Desktop Management roleMinimum two to three years' experience in a managerial capacityPreferably Managers specializing in IT/Computer - Hardware or equivalentDemonstrate knowledge of desktop management platforms, tools, frameworks, standards, policies and trendsDemonstrate experience in deploying and supporting desktop management environments, preferably in multinational companies and across regionsFamiliarity with IT service management frameworksDemonstrate appreciation and respect for cultural sensitivities, especially in cross-country/culture interactionsProven competencies in handling confidential/sensitive information in an appropriate and secure mannerDemonstrate fluency in both written and spoken EnglishBe abreast of the latest technologies and technological opportunitiesProven numeracy and excellent quantitative analysis skillsDemonstrate proficiencies in office productivity tools (eg Excel, Word and PowerPoint)Full-Time position(s) available

Profile Summary

Type:Company Job



Salary:MYR 7,000 - 8,000

Deadline:11th Mar 2020

Company Profile

DKSHis the leading Market Expansion Services provider with a focus on Asia. The Group helps other companies and brands to grow in the Consumer Goods, Healthcare, Performance Materials and Technology sectors. DKSH’s portfolio of services includes sourcing, market insights, marketing and sales, distribution and logistics as well as after-sales services. Publicly listed on the SIX Swiss Exchange, the Group operates in 35 markets with 33,000 specialists, generating net sales of CHF 11.3 billion in 2018. With its strong Swiss heritage and long business tradition since 1865, DKSH is deeply rooted in Asia Pacific.

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