• Matchmaking Operations Team Lead (Hong Kong) Jobs in Malaysia - 1012720

    Paktor Pte Ltd
  • 2 - 4 Years
  • Malaysia - Kuala Lumpur
Login to Apply Register and Apply
  • Save Job
  • Posted above 1 month
  • Job Views: 27
  • Job Applicants: Less than 10

Job Description


Interact with clients and prospective clients, anticipate their needs and follow through with exceptional services

Work with other teams internally to enhance our company’s aftersales operational workflow

Manage the matching of clients and facilitate the scheduling of dates appointments

Facilitate inquiries from clients as well as assist in other administrative and ad-hoc duties

Improve matching process, increase efficiency

Provide training and coaching to the team

Manage and motivating team members for their performance

Introduce new initiatives for improving date tracking system


Minimally a Diploma in any field

Comfortable speaking over the phone for liaison and coordination work

Possess strong interpersonal skills

Good command of written and spoken English and Mandarin/Cantonese due to nature of job (supporting other regions outside Malaysia Hong Kong)

At least 2 years' client service experience with interaction through various channels eg email/phone/social media/face-to-face

1 year of experience in managing remote and local teams

Preferably 1-2 years working experience working in a B2C environment in the Hong Kong market

If you are keen to explore, please submit your updated resume via our ATS at

Profile Summary

Type:Company Job

Role:Senior Executive


Salary:MYR 3,500 - 5,000

Deadline:07th Mar 2020

Company Profile

Founded in 2013 with the mission of connecting singles in Asia through technology-enabled platforms, Paktor dating app has expanded beyond Singapore to the rest of Southeast Asia and North Asia, to form the largest social dating group in the region. Along with its other acquisitions, which includes a controlling stake in Taiwan live streaming company 17 Media and other social dating apps such as Goodnight, the group’s social entertainment and dating assets jointly account for over 50 million users in Asia.
To date, Paktor Group has ownership interests of 10 online and offline dating products across a total of 5 countries.
www.gopaktor.com www.letsgaigai.com www.fleekimage.com

New Job Seeker

Register With Us

Upload CV

Max 2 MB, doc, docx, rtf, pdf
We will fill your details