If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further
Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions
We are currently seeking an ambitious individual to join our Retail Banking and Wealth Management team in the role of Mortgage Specialist working together with colleagues to define, manage and achieve divisional business targets
Responsibility to grow the Mortgage business, cross-sell retail banking products and refer potential Premiers customers to Personal Relationship Banker or ManagersTo lead the Personal Banking proposition to ensure opportunities are identified and customer needs are met effectively, maximising all available resourcesTo ensure the growth of the portfolio of customers they are responsible for generating mortgage business and making referrals for Premier and Wealth needs to the branchThe job holder will need to work closely with the branch Advance Manager, Premier Relationship Banker and Managers to ensure continuous inwards referrals for mortgage needsTo continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technologyCompliance with the relevant Group standards including GHQ, HBEU and the Regulatory organisation as applied to the implementation of the RBWM strategy in their country
A minimum requirement of SPM is needed for this roleAt least 1-3 years of experience in mortgage products in banks or financial institution is requiredProven ability in customer relationship managementAbility to analyse financial priorities and influence customers to take appropriate action to meet their needsAn broad knowledge of financial planning and defining customer needsAn understanding of the needs of the mass affluent customer segment in generalA full understanding of referral processesAn understanding of the Mortgage, Advance and Premier PropositionsExcellent sales management skills and excellent understanding of customer needCustomer driven with a strong focus on quality of serviceStrong interpersonal communication skillsAn Proficient in English and local languageAttain appropriate professional and regulatory qualifications as required by marketOnly Malaysians are encouraged to apply
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Issued by HSBC Bank Malaysia Berhad
Salary:MYR 2,900 - 3,500
Deadline:08th Mar 2020
HSBC in Malaysia
HSBC Bank Malaysia Berhad was locally incorporated in 1984 and is a wholly-owned subsidiary of The Hongkong and Shanghai Banking Corporation Limited (a company under the HSBC Group). In 2007, HSBC Bank Malaysia was the first locally incorporated foreign bank to be awarded an Islamic banking subsidiary licence in Malaysia, and HSBC Amanah Malaysia Berhad, a full-fledged Islamic bank wholly owned by HSBC Bank Malaysia, commenced operations in August 2008. HSBC in Malaysia has a network of 68 branches nationwide, of which 26 are HSBC Amanah Malaysia Berhad branches. HSBC Amanah Malaysia Berhad also has offsite ATMs established in 31 locations nationwide. In 2006, HSBC was the first foreign bank to be awarded a Takaful (Islamic insurance) license in Malaysia. HSBC Amanah Takaful (Malaysia) Sdn Bhd, a joint venture between HSBC Insurance (Asia Pacific) Holdings Limited (49% shareholding), Jerneh Asia Berhad (31% shareholding) and Employees Provident Fund Board of Malaysia (20% shareholding) commenced operations in August 2006.
The Hongkong and Shanghai Banking Corporation Limited
The Hongkong and Shanghai Banking Corporation Limited is the founding member of the HSBC Group, which serves our customers through four global businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking. The Group serves customers worldwide from around 3,900 offices in 67 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. With assets of US$2,522bn at 31 December 2017, HSBC is one of the world’s largest banking and financial services organisations.
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