Job DescriptionsSolid working experience in full spectrum of Microsoft products Fortinet and Cisco Devices and Server hardware IP-PBX VoIP devices including Yeastar and Yealink with VoIP service provider Troubleshoot or diagnose network issue including LAN WIFI WAN and internet Products including Cisco Switch Fortinet Firewall and Gateway as well as DIA TIME UNIFI for Router and Modem IP-PBX VoIP devices including Yeastar and Yealink BCP or DRP execution to make sure no downtime for VPO business Ensure company network and Internet security are well protected Able to lead or coach the junior staff and provide guidance when necessary Able to work after office hour or odd hour for IT maintenance Administering and supporting office 365 application sharepoint exchange Azure AD and Teams RequirementsMinimum B Sc in Computer Science or IT Professional certification like MCP CCNA ITIL Comptia A or PRINCE2 definitely a plus Must have solid working experience in Microsoft Active Directory DNS DHCP as well as server and desktop operating system Solid working experience in configuring Fortigate firewall and Cisco Technologies as well as experience in designing WAN LAN familiarity with administration on Cisco networking product Switches L2 L3 router Possessed working experience in VMware virtualization IP-PBX VoIP Yeastar experience and skills is an added advantage Must have working experience in wide array of Office 365 business application Sharepoint Azure AD Exchange and Teams Possessed strong understanding in network and internet security is a must Minimum 3 years of IT or BPO working experience would be an added advantage Able to design and maintaining Sharepoint is an added advantage Required languages English Malay and Mandarin Candidates able to communicate in Mandarin preferred as role requires candidate to deal with Mandarin speaking users Possess strong analytical interpersonal and communication skills Full time position available Required to work on shift as per monthly work schedule 4 days per week or duty assigned by HOD Ability to handle IT project and deliver result in timely manner Able to work independently with minimal supervision
Type : Company job
Role : Junior Executive
Industry : Call Center/IT-Enabled Services/BPO
Salary : MYR 4,500 - 6,000
VPO SERVICES - Together, we can achieve more !
We are a leading Business Process Outsourcing (BPO) company, providing customer-centric business process services. Our network of delivery centers are spread across South East Asia, the Singapore, Philippines, Taiwan and China.
At VPO, our THREE main pillars are:
Virtue: Moral excellence
Prestige:To possess high reputation
Outstanding:We aim to provide outstanding results
Our mission is to achieve excellent customer satisfaction and a one-stop solution.
OUR SERVICES PORTFOLIO INCLUDES:
We help our clients optimize business processes by providing customized Business Process Outsourcing (BPO) services. We offer wide range of services throughout the customer lifecycle, which include:
Data Processing & Transaction Processing
We endeavor to transform from being an outsourcing company to a trusted business partner – by keeping our focus on delivering value. We focus on improving customer experience, simplifying business processes, increasing productivity and creating a positive revenue impact.