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Would you like to build a career within a fast-evolving global technology firmAre you interested in building your expertise in networking and monitoring tools Do you enjoy working with structured processes and have a knack for solving problems
We are looking for junior candidates eager to learn our technology, support our products, and grow to bigger roles in the company As a NOC engineer, you will be part of a large team in Malaysia supporting a 24/7 CDN, which is a large, distributed SaaS cloud offering in over 300 locations around the world
You will undergo a training program to develop your knowledge and skills on our technologies, platforms and processes Experienced junior engineers can advance into senior positions where you will participate in cross-functional projects and technical training programs
Monitor and support our CDN and other services to meet Service Level Agreements (SLA’s)
Perform support primarily via e-mail and web portals but also some via telephone
Work with internal escalation teams to support resolution of service issues
Record and maintain knowledge collected from each issue in a central location
Perform all work in accordance with company processes
Other duties as required
Candidate must possess at least a Diploma/Bachelor's Degree in Computer Science/Information Technology or equivalent
Domain experiences desired Linux, RHCSA/RHCE, HTML, CCNA, DNS, TCP/IP
Required language(s) English written and spoken Mandarin written and/or spoken is an advantage
Network Operations Center (NOC) or related IT support experiences are advantages
Only Malaysians and PRs will be considered
Fast learner; training will be provided
Good written communication skills, able to work independently, reliable
Good analytical and problem-solving skills
Must be able to work in rotating shifts
Industry:Consulting (IT, Science, Engineering & Technical)
Deadline:12th Feb 2020
CDNetworks is a global leader in content delivery network and cloud acceleration services with fully integrated Cloud Security DDoS protection and a web application firewall. Our mission is to transform the Internet into a secure, reliable, scalable, and high-performing Application Delivery Network. CDNetworks’ unique position as the only multinational Content Delivery Network (CDN) with expertise and infrastructure in China, Russia and other emerging markets, enables us to be trusted partners in local markets, while serving as foremost experts on extending into global markets.
CDNetworks accelerates more than 40,000+ websites and cloud services at blazingly fast speeds over a network of more than 300 global PoPs in established and emerging markets. By delivering this performance on demand, CDNetworks eliminates costly IT infrastructure buildout and technical staffing costs for our customers.
We have been serving Enterprise customers for more than 20 years across industries such as gaming, finance, travel, e-commerce, e-learning, high-tech, manufacturing, and media. CDNetworks offices are located in US, UK, Singapore South Korea, Japan, China and more.
We look forward to you joining our team!
CDNetworks, TXNetworks, Quantil Inc. and Quantil Networks are acquisition partners of Wangsu Science & Technology Co., Ltd.
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