OVERVIEWWould you like to build a career within a fast-evolving global technology firmAre you interested in building your expertise in networking and monitoring tools Do you enjoy working with structured processes and have a knack for solving problemsWe are looking for junior candidates eager to learn our technology, support our products, and grow to bigger roles in the company. As a NOC engineer, you will be part of a large team in Malaysia supporting a 24/7 CDN, which is a large, distributed SaaS cloud offering in over 300 locations around the world.You will undergo a training program to develop your knowledge and skills on our technologies, platforms and processes. Experienced junior engineers can advance into senior positions where you will participate in cross-functional projects and technical training programs.RESPONSIBILITIESMonitor and support our CDN and other services to meet Service Level Agreements (SLA’s).Perform support primarily via e-mail and web portals but also some via telephone.Work with internal escalation teams to support resolution of service issues.Record and maintain knowledge collected from each issue in a central location.Perform all work in accordance with company processes.Other duties as required.REQUIREMENTSCandidate must possess at least a Diploma/Bachelor s Degree in Computer Science/Information Technology or equivalent.Domain experiences desired: Linux, RHCSA/RHCE, HTML, CCNA, DNS, TCP/IPRequired language(s): English written and spoken. Mandarin written and/or spoken is an advantage.Network Operations Center (NOC) or related IT support experiences are advantages.Only Malaysians and PRs will be considered.Additional Criteria:Fast learner; training will be provided.Good written communication skills, able to work independently, reliable.Good analytical and problem-solving skills.Must be able to work in rotating shifts.
Type : Company job
Role : Junior Executive
Industry : Consulting (IT, Science, Engineering & Technical)
Salary : Not Disclosed
CDNetworks is a global leader in content delivery network and cloud acceleration services with fully integrated Cloud Security DDoS protection and a web application firewall. Our mission is to transform the Internet into a secure, reliable, scalable, and high-performing Application Delivery Network. CDNetworks’ unique position as the only multinational Content Delivery Network (CDN) with expertise and infrastructure in China, Russia and other emerging markets, enables us to be trusted partners in local markets, while serving as foremost experts on extending into global markets.
CDNetworks accelerates more than 40,000+ websites and cloud services at blazingly fast speeds over a network of more than 300 global PoPs in established and emerging markets. By delivering this performance on demand, CDNetworks eliminates costly IT infrastructure buildout and technical staffing costs for our customers.
We have been serving Enterprise customers for more than 20 years across industries such as gaming, finance, travel, e-commerce, e-learning, high-tech, manufacturing, and media. CDNetworks offices are located in US, UK, Singapore South Korea, Japan, China and more.
We look forward to you joining our team!
CDNetworks, TXNetworks, Quantil Inc. and Quantil Networks are acquisition partners of Wangsu Science & Technology Co., Ltd.