• Officer - Technology Operations Jobs in Malaysia - 917068

    Gamuda Industrial Building System Sdn Bhd
  • 0 - 2 Years
  • Malaysia - Selangor - Banting
Login to Apply Register and Apply
  • Save Job
  • Posted 43 days ago
  • Job Views: 17
  • Job Applicants: Less than 10

Job Description

Key Responsibilities

1. Applications Management, Operation and Support
Support IT Application Services are maintained to agreed service levels, and that service levels meet business requirements.Support the delivery of support for applications to ensure timely resolution of end-user application issues.Support for project/service transition to operations by participating in testing, identifying bug fixes, developing knowledge articles and identify resource needs for early lifecycle support fornew services.
2. IT Asset ManagementContribute configuration data in asset tracking database and ensure information is up-to-date, accurate, and auditable. Deploy assets to end users. Ensure inventory areas are kept in an orderly fashion with sufficient security and controls inplace to protect the assets.Deploy disposal of end of life assets following best practices and established policy.

3.Incident & Service Management
Support the portfolio of business facing IT services (overall service portfolio owner).Support the delivery of all end-user IT services including providing troubleshooting service and solutions to operational issues raised by end users, facilitated by a ticketing and routing process.Communicates with internal customers, team members, and management regularly during all aspects of help desk operations and ongoing technical issues.Creates and manages reports to upper-level management about all aspects of IT technical management including SLAs.


Minimum qualification Diploma/Degree in IT or equivalent.Preferably 1 year experience in relevant field.Having skills in Mail Administration, Project Management (SDLC and Agile), ITIL processes, MS Office, Windows, Office365.Applicants must be willing to work in Kawasan Perindustrian Bandar Mahkota Banting, Selangor.

Profile Summary

Type:Company Job


Salary:Not Disclosed

Deadline:03rd Oct 2019

Company Profile

Gamuda IBS – Optimising Efficiency
Gamuda is at the forefront with Malaysia’s first automated robotic Industrialised Building System facility. Gamuda IBS optimises efficiency through reduced construction timelines and reliance on manpower. Quality is also enhanced as all elements are completed in a factory-controlled environment. The building elements are then installed on site in a Lego-like fashion, which reduces wastage and translates to lesser workers on site, which in turn increases safety levels.
More importantly, with Gamuda IBS, development can be customised to your needs.
People is the central of Gamuda’s accomplishments. Based on our core believe that every employee is our partner of growth, we continuously capitalise in the advancement of expertise within the Group in an effort to nurture new talents as part of our corporate development strategy.
As the employer of choice, the group strives to provide a collaborative and engaging work culture that encourages open sharing and discourse among colleagues to create a conducive environment for innovation and excellence.

New Job Seeker

Register With Us

Upload CV

Max 2 MB, doc, docx, rtf, pdf
We will fill your details