• Operations Associate Jobs in Malaysia - 1008219

    Kaodim Group
  • 1 - 3 Years
  • Malaysia - Selangor - Petaling Jaya
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  • Posted above 1 month
  • Job Views: 15
  • Job Applicants: Less than 10

Job Description

What you will be doing

Working with the Company’s Operations team and other key personnel in strategizing and implementing improvements in processes and policies to ensure that the Company continues to deliver value and quality resultsAnalyzing data, trends and responses from the Company’s users, and working towards improving the Company’s financial performancesEnsuring that the Company’s service providers are educated and engaged to derive optimum value from the Company’s website wwwkaodimcom or variations thereofConducting market research on pricing, product offering, demand and supply, competitor analysisOverseeing and monitoring the performance of existing service typesSustaining rapport and working relationships to manage vendor satisfaction and revenue enhancementsHandling incoming calls and enquiries from customers with a demonstration of excellent customer service skillsUpdating and maintaining good recording and tracking system to ensure all enquiries and complaints are closed within the stipulated timeBe part of a team that strategizes and implements exciting new projects!

What we would like to see in you

Bachelor's Degree, Diploma, Post Graduate Degree, or Professional Degree in any fieldRequired language(s) Bahasa Malaysia, English, Mandarin (Optional) and Cantonese (Optional)At least 1 year(s) of working experience in the related field (ie Account Management/Client Servicing/Category Management/Customer Care/Business Development etc) will be advantageous for this positionFresh graduates are encouraged to applyMust be willing to work in Damansara UptownAble to think and act independently with minimal supervision, prioritize and multitask, escalate urgent issues with recommended resolutions when necessary and adapt to changesPreferably Junior Executives specializing in operations-related positions with experience dealing with external stakeholders (eg customers and vendors)Able to think critically and act independently in a fast-paced environment

Profile Summary

Type:Company Job

Role:Junior Executive

Industry:Computer/Information Technology (Software)

Salary:MYR 2,600 - 3,000

Deadline:26th Feb 2020

Company Profile

Kaodim group: kaodim.com (Malaysia), kaodim.sg (Singapore), Gawin.ph (Philippines) and beres.id (Indonesia) is the leading services marketplace in South East Asia. This one+ year old startup enables people to hire professionals like plumbers, electricians and cleaners with just a few simple steps. Kaodim is backed by leading, prominent investors including Venturra Capital, 500 Startups and East Ventures and has announced USD$4.55M in funding since its launch. As market leaders, kaodim is growing their team across countries in SEA fast and is keen on attracting bright, energetic talent to join its team. The kaoteam is filled with young and talented individuals including grads from the University of Pennsylvania and Brown University.
To get the latest information and news about Kaodim, please visit our Communication Centre at comms.kaodim.com

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