MAIN DUTIESDevelop and ensure policies and procedures in line with regulatory requirement To ensure the branches is adhere to internal regulation for smooth operations in department and branches Supportthe system administration of all internal systems and 3rd party payment systems excluding SWIFTTo develop and maintain relationship with internal and external stakeholders including retail branches other department development center and suppliers To ensure daily system integrity checks are carried out and any issues promptly investigated and managed until resolve To support retails braches and other department as required are provided and problem resolutions are delivered in a timely manner To develop the Annual Key Performance Indicator KPI for operations team To develop operational training to retail branches staff for refresher and current knowledge in operation activities To maintain operations excellence relationship with retail and other departments to ensure improvement and initiative approach are executed in an efficient and effective manner To ensure and monitor treasury processes according to company business requirement To produce operational report analyze data summarize findings including making recommendation based on findings to General Manager To ensure and manage the reconciliation of branches transaction and CIT is tally and properly record accordingly Job Requirement Strong writing and verbal skills Advanced knowledge of MS Office High attention to detail and strict work ethicsExcellent research problem-solving and negotiation skills In depth knowledge of foreign exchange industry Identify operational gaps and system requirement and propose improvements or solutionsAvert uncessary risks by conducting pre-audits of branches Establish efficient stock management across the branch network Minimum of 5 years experience in operations or other related areas in the money services industry
Type : Company job
Role : Manager
Industry : Banking/Financial Services
Salary : MYR 5,000 - 7,000
BFC Exchange Malaysia Sdn. Bhd specialises in money transfer and money exchange services.
It offers a vast array of products including EzRemit, instant cash transfer worldwide, MoneyGram, door to door delivery service and foreign currency banknotes, all supported by state-of-the-art systems.
It was set up after BFC Group Holdings completed its acquisition of the Malaysian-based remittance company, Ghorka Remit International Sdn Bhd ("Ghorka"). Ghorka was established in 2006 with branches in Kuala Lumpur, Sungai Petani and Muar in Johor, offering money transfer solutions to expatriates and locals in Malaysia.
BFC Group, a Shariah-compliant company, was set up when Islamic Financial Service Group - Bank Alkhair B.S.C. (c) successfully acquired a controlling stake in BFC Bahrain, Bahrain Exchange Company in Kuwait and BFC Exchange Limited (formerly named EzRemit Ltd) based in the United Kingdom.