Candidate must possess at least a Professional Certificate Diploma Advanced Higher Graduate Diploma Bachelor s Degree Post Graduate Diploma Professional Degree any field At least 2 years of working experience in the related field is required for this position Applicants must be willing to work in Shah Alam Preferably Junior Executives specializing in Sales - Telesales Telemarketing or equivalent Freshers are welcomeJob description End to end airline operation or Online Travel Assistance OTA or Social Media Customer Care related issues Reservations Bulk bookings Notification Rebooking Credit card verification Queues Management Email management for all corporate and travel agent queries To be able to Handle Customer queries and with good customer Service skills and travel related services keeping in mind various SLAs like quality AHT sales conversion and efficient customer service To be able to deal with customers and meet customer requirements Work Environment shift base 24 7 Language Should be fluent in spoken English and the specific LanguageLanguage skills - Candidates fluent in mandarin preferred as role requires candidate to deal with mandarin speaking clients - Candidates fluent in Japanese preferred as role requires candidate to deal with Japanese speaking clients - Candidates fluent in Korean preferred as role requires candidate to deal with Korean speaking clients - Candidates fluent in Thai preferred as role requires candidate to deal with Thai speaking clients
Type : Company job
Role : Junior Executive
Industry : Call Center/IT-Enabled Services/BPO
Salary : MYR 4,000 - 8,000
EnSoft was incorporated mainly to concentrate on Software Application Support Services, Network / Data Center Maintenance and Monitoring, Systems Support Services (on-site), IT Consulting .
We provide an array of services.
- Web Design & Development
- Software Application Support
- On-site System Support
- IT Consultancy
- Network/Data Center Management
- Staff Augmentation
- Audio/Video Conferencing Solutions
Mission: To provide highly efficient and most economic IT Solutions with 100% transparency and credibility, yet at a faster pace.
Vision: To make our customers happily satisfy their actual needs and to realize the value of the money that we are being paid for.