Product Consultant ( Shipping / Maritime Software) - Jobs in Malaysia - 1041943

BASS (M) Sdn Bhd
Job Summary
  • Experience 5-7 Years
  • Telecommuting

Job Description

We are experiencing good business growth and increasing demand for our products and services. Our Malaysian office is seeking highly motivated, well-qualified and innovative candidates to join our Product Management and Marketing Team.

The Product Consultant is responsible for product planning and execution throughout the product lifecycle including gathering and prioritizing and customer requirements, defining the product vision, and working closely with sales, marketing, development and support to ensure revenue and customer satisfaction goals are met.

Main Responsibilities:

Product Development Road Map

Assist Product Manager / Senior Product Consultant in developing Product Road Map Strategy.

Keeping abreast with industry trends, market information, field intelligence feedback and needs in the marine industry.

Assist Product Manager/Senior Product Consultant in executing Product Strategies Plan as set in line with organizational goal.

Regularly monitor and analyze competitors’ product to attain market position

Product Implementation & Support

Assist Product Manager/Senior Product Consultant in delivering Business Requirement Specification / change request to RND team for product development based on feedback

Assist Product Manager/Senior Product Consultant to facilitate and undertake functional testing of new product releases such as Factory Acceptance Tests( FAT) and User Acceptance Tests(UAT)

Product Delivery and Operations

Provide product/domain knowledge training presentation slides to internal employees and external customers for new releases and ongoing training to support BASS Training Services

Track and manage product development issues to ensure on-time delivery and quality is met.

Assist Product Manager / Senior Product Consultant to review content of the User Manuals, Training Materials, demo flow charts, CBT and product marketing material (business case scenarios and value propositions)

Develop and maintain Product Databases

Key personnel in providing pre-sales demos, workshops and product promotion activities

Actively participate in BASS’ customer forums by engaging with customers to gather feedback, future requirements and under customer needs.

Qualifications and Experience:

Degree in Marine Nautical science and/or Marine Engineering or equivalent

Minimum 7 – 8 years relevant working experience in marine as a seafarer and/or equivalent within a maritime software

Has strong background in Marine Industry, preferably as Navigation Officer, Deck Officer, Marine Engineer

Technical Background and experience in Merchant shipping and/or Oil and Gas Industry

Practical and / or Technical knowledge of maritime ERP software solution software is an added advantage

Experience as auditor or inspector /ship superintendent will be an added advantages

Overseas travelling is mandatory

Skills and Competencies:

Good communication and presentation skills in English, written and verbally

Meticulous and analytical in terms of customer needs towards product and market orientation

A team player with the ability to influence customers and gain respect with knowledge, passion and strong execution capabilities

High energy, self- starter, results oriented and possess strong ownership for projects

Possess excellent interpersonal skills and able to communicate and manage relationship at all levels of the organization and the customers

Proven customer relationship skills, strong customers focus, demonstrates excellent communication skills

Problem solving and trouble shooting skills; proven customer relationship skills.

Drive Results to set high standards for self and achieve company goals

Excellent negotiation skills


Leadership and management skills

Attention to details

The successful candidate will be part of the Product Management and Marketing unit.

Profile Summary

Type : Company job

Role : Senior Executive

Industry : Computer/Information Technology (Software)

Salary : Not Disclosed

Deadline: 2020-04-26

Company Profile

Founded in 1997, BASS is a leading provider of fleet management software for ship owners, ship managers, and operators of rigs, FPSOs and offshore units worldwide. More than 100 customers – including many of the world’s leading shipping and offshore support companies – run fully integrated BASSnetTM Fleet Management Systems on over 1500 vessels around the globe to ensure regulatory compliance and improve management of their assets, operations and human resources. BASS has operations, sales offices and support centres strategically located in Norway, Germany, Cyprus, Hong Kong, Philippines and Malaysia and currently employs 160 employees worldwide. Website:
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