• Product Manager Jobs in Malaysia - 1024894

    ServiceRocket
  • 5 - 7 Years
  • Malaysia - Kuala Lumpur
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  • Posted 13 days ago
  • Job Views: 6
  • Job Applicants: Less than 10

Job Description

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Role Description

We are seeking for a Product Manager for the ServiceRocket Apps business unit who will thrive as an individual contributor with a hands-on, detail oriented and entrepreneurial approach to problem solving

Working with a dynamic team of engineers, product managers, business development, external partners, operations, finance and executive teams you will help to define the vision, strategy and roadmap of the core platform products that drive our business and empower thousands of heros that use our tools to solve some of the most important business challenges

This is a role for a hard-working fearless product entrepreneur, who loves data, analytics, and understanding the customer’s problem You’ll know if you are the right person if you get the biggest thrill out of talking with customers, the only thing you love more clarifying a use case is discovering a new case study

You are curious and constantly asking “Why did that happen” You’re technical enough to get dirty, as needed, but also high level and strategic so you can execute and communicate clearly with the rest of the organization

Your ResponsibilitiesLead the development of customer-focused product strategy and vision supported by analysisDefine creative, high quality, simple product roadmapsDevelop detailed, crisp business requirements and user stories to create product specifications and architecture for each product and applicationManaging prioritization and trade-offs between customer experience, business requirements, performance and operational supportWork closely with engineering, business development and program management to deliver new products to market and to make existing products more valuableDrive product launches including working with marketing, executives, and other product team membersProactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goalsDevelop and grow business opportunities for ServiceRocket Apps
Your Requirements
7+ years of professional experience with 3+ years of software product management experienceExperience working on enterprise or B2B software applications or platformsExperience leading cross-functional teams to deliver products and projects on tight deadlinesExperience working with lean, agile engineering teams to define, scope and prioritize product requirementsAbility to write scripts that automate internal processes and improve the buyer's journeyBasic technical skills in programming languages, data formats and web services (HTML/CSS, Javascript, JSON, XML, REST)Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partnersBonus pointsSaaS product experienceExperience in learning, training and workplace education domainPassion for creating innovative products for strategic business partners and customersExperience delivering software products and services in a high growth environmentStrong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actionProven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environmentFamiliarity with platform app development, back-end application and customer usage data infrastructure

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Profile Summary

Type:Company Job

Role:Senior Executive

Industry:Computer/Information Technology (Software)

Salary:Not Disclosed

Deadline:29th Mar 2020

Company Profile

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ServiceRocket is trusted by thousands of enterprises, helping them get the most out of their software and transforming the way they do business. Headquartered in Palo Alto, USA with offices in Kuala Lumpur, Sydney, and Santiago, our products and services help clients accelerate alignment, reduce friction and connect with their teams, partners and customers.
Product & Services
ServiceRocket bridges the consumption gap by partnering closely with fast-growing software companies, becoming product experts and ultimately delivering the highest quality support, training and implementation services possible on a global basis. We’re also a software company too. Learndot is a highly effective on-demand learning platform that powers the online universities at many of today’s hottest startups. We also build and support a wide range of plugins and connectors for our software partner’s products that are used by tens of thousands of companies around the world.
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