PRODUCT SPECIALIST - Jobs in Malaysia - 958157

SRG Asia Pacific Sdn. Bhd.
Job Summary
  • Experience 0-2 Years
  • Telecommuting
    N/A



Job Description

POSITION SUMMARYWe are currently seeking a highly-motivated knowledgeable and friendly product specialist to join our sales team In this role you will deliver exceptional customer service answering all customer questions and and concerns regarding our products and helping them make the most informed buying choice possible You will demonstrate your technical knowledge of our various product options in a friendly and helpful manner treat potential customers with the utmost respect and follow up with them making every effort to close the sale in a professional manner Product Specialist Requirements and Qualifications SPM Diploma or Degree in any field Significant work experience in customer service or sales strongly preferred Able to memorize product specifications and demonstrate use accurately Able to work cooperatively as part of a team Must be reliable and punctual Desire to continue to develop skills and knowledge Excellent English communication skills both written and verbal Outstanding interpersonal skills and a positive attitude Articulate and well-spoken with excellent phone and email etiquette Strong work ethic self motivated Demonstrate honesty and integrity at all times Flexible to work on shift basis by supporting Australia time zoneResults Driven Persistence Telephone Sales Customer Service Selling Prospecting Skills Motivation for Sales Handles Rejection Professional If you have what it takes APPLY NOW

Profile Summary

Type : Company job

Role : N/A

Industry : Call Center/IT-Enabled Services/BPO

Salary : MYR 2,800 - 3,500

Deadline: 2019-12-08

Company Profile

SRG ASIA PACIFIC ,Established in 1996, SRG Asia Pacific Sdn Bhd has continuously progressed as a premier leading communications provider of outstanding services. Headquartered in KL Sentral, Kuala Lumpur, we are uniquely positioned to be globally connected, both physically as well as technologically. Comprising of energetic, enthusiastic and creative community, SRG APAC has expanded within a short span and growing further at a very aggressive rate on a monthly basis. ABOUT SRG Pionerred in Business Process Management with 18 Years of Experience in the industry Specialist in Customer Interaction Management (CIM) Backed by large conglomerate with shareholding in entertainment, telco, property and many other companies Transformation towards IR 4.0 with future proofed technology ie: Artificial Intelligence, Robotic Process Automation and Analytics Handling an average 600K customer interactions monthly Managing average 5K Emails monthly Multilingual capability Backed by Genesys state of the art PBX/AXD OMNI channels customer experience delivery ISO Certified 9001 : 2015 Ministry of Finance (MOF) certified MSC Status Company Multiple Language capabilities. Multiple Industry awards winner in Customer Experience Excellence and Awarded as BEST MALAYSIA EMPLOYEE BRAND Award in 2019
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