Professional Services Engineer - Jobs in Malaysia - 979764

FCS Computer Systems Sdn Bhd
Job Summary
  • Experience 2-4 Years
  • Telecommuting
    N/A



Job Description

JOB RESPONSIBILITIES and bull Pre-installation preparation include ensuring project scope requirements deliverables project timeline and milestones are clarified and communicated to the relevant stakeholders and bull Carry out installation both On Premise and Cloud in according to procedure and process and bull Troubleshoot problems errors encountered during installation and bull Record all problems or errors that were encountered including its resolution where appropriate and bull Record new customer requests as part of project handover documentation and bull Conduct User Acceptance Test User Training as per FCS project methodology and bull Provide Go-live support during system go live period and bull Submit all documents upon completion of installation and handover to the support team in accordance with procedure as defined and bull Perform other professional services duties and level 2 Support as and when required and bull Create and proactively involve in the knowledge base best practice among the team JOB REQUIREMENTS and bull Up to 2 years of working experience in a hotel Familiar with hotel operations such as front desk housekeeping maintenance so on and bull Computer literate and ndash competence in Microsoft Office Suites Network Infrastructure Database management Computer hardware know-how for example and bull Cloud deployment would be an added advantage and bull Programming languages would be an added advantage and bull Able to work outsides office hours occasionally not limited to weekend if required and bull Able to travel for project implementation both domestic and overseas and bull Good command of English Competence in other languages would be an advantage and bull A diploma or degree is desired in hospitality management IT Computer Sciences Business IT etc

Profile Summary

Type : Company job

Role : Junior Executive

Industry : Computer/Information Technology (Software)

Salary : Not Disclosed

Deadline: 2020-01-11

Company Profile

Founded in 1982, FCS has evolved through the years and is known as a leading global provider of comprehensive hospitality guest services applications and solution design services for individual hotels, international chain hotels and integrated resorts. With three decades of experience, FCS has provided extensive solutions to more than 5,000 hotels with over 8,000 installations in 32 countries. FCS Mobile Applications are available on guests’ own mobile devices, as well as the hotel’s mobile devices, allowing convenient access to hotel information and services. These services are managed through five web-based guest serving applications, including e-Connect, e-Engineering, e-Housekeeping, e-Concierge and e-Recovery. These applications all seamlessly integrate with the hotel’s PMS and other third-party systems via FCS Gateways products; Unicorn and Phoenix. HISTORY & ACHIEVEMENT FCS is now a company within the PlanetOne Group, allowing the strong platform for the FCS name to grow, and for their brand and services to be recognized globally in the hospitality industry. FCS has now developed as an organization which can reach hoteliers across the world and serve their unique blend of FCS solutions around the world covering a wide array of guest and hotel management needs. From their humble beginnings to the present, FCS has developed, deployed and supplied applications into in excess of over 3 million rooms across the world, it interconnects to many systems in the hospitality market that are required to serve the hotel's guests intelligently.
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