• Project Consultant (Technical & Operations) Jobs in Malaysia - 1014708

    BASS (M) Sdn Bhd
  • 2 - 4 Years
  • Malaysia - Kuala Lumpur - Jalan Ampang
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  • Posted above 1 month
  • Job Views: 19
  • Job Applicants: Less than 10

Job Description

Main Responsibilities

Advise and map customer operation processes with BASS system

Suggest industry best practices with BASSnet in mind to customers

Responsible for project workshop deliverables

Provides functional training to customer

Involve in data migration

To provide feedback to the product management team based on discussion from customers

Suggests areas for product improvement along with possible solutions

Involve in project support during project life cycle

Requirements/ expectations

Possess Diploma/Degree in Marine Engineering/Nautical or other relevant education

Has good background in various PMS, drydocking, safety, operations fleet management software

Minimum 2 years seatime experience with last sailing as 3rd officer or engineer rank Optionally, has worked as a PMS engineer/superintendent or in a similar capacity

Project implementation scope of work includes requirements study, process and operations mapping, office and ship users training, User acceptance testing and go live support coordination

Project documentation on the concluded mapped process, test case and go live support

Experience in consultant role, demonstrated ability to simultaneously manage multiple assignments including work prioritization, resource coordination and planning

Good communication and presentation skills in English, written and verbally

Practical and / or Technical knowledge of maritime software is an added advantage

A team player with the ability to influence customers and gain respect with knowledge, passion and strong execution capabilities

High energy, self-starter, results oriented and possess strong ownership for projects and service management

Possess excellent interpersonal skills and able to communicate and manage relationship at all levels of the organization and the customers

Proven customer relationship skills, strong customers focus, demonstrates excellent communication skills and is adept at customer management with at least 1 - 2 years’ experience in customer service and support field

Hands on knowledge with database query knowledge (MS Access, MS SQL Server) are added advantages

Ability to travel extensively globally within short notice, travel duration within a week

Successful candidate can expect an attractive and competitive remuneration package based on qualifications and experience alongside with growth opportunities

The successful candidate will be part of the Service & Support Business Unit

Profile Summary

Type:Company Job

Role:Junior Executive

Industry:Computer/Information Technology (Software)

Salary:Not Disclosed

Deadline:10th Mar 2020

Company Profile

Founded in 1997, BASS is a leading provider of fleet management software for ship owners, ship managers, and operators of rigs, FPSOs and offshore units worldwide. More than 100 customers – including many of the world’s leading shipping and offshore support companies – run fully integrated BASSnetTM Fleet Management Systems on over 1500 vessels around the globe to ensure regulatory compliance and improve management of their assets, operations and human resources. BASS has operations, sales offices and support centres strategically located in Norway, Germany, Cyprus, Hong Kong, Philippines and Malaysia and currently employs 160 employees worldwide.
Website: www.BASSnet.no

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