Position Overview:Leads the organization in developing a Quality strategy. Ensures customer satisfaction and corporate goals are achieved or exceeded. Drives processes that continuously improve and achieve World Class status for key processes. Defines a quality roadmap that improves customer satisfaction, employee engagement. Constantly acts as a change agent. Leads the organization in using quality tools and data to be ahead of the competition.The ideal candidate will be responsible for ensuring consistent, effective and practical quality systems are developed, implemented and maintained across the site. The candidate will also be responsible for co-defining and implementing standard key performance indicators that support this effort, along with a management system that systematically identifies, reports, contains and resolves non-conformities with a sustainable outcome. The successful candidate will also communicate with customer leadership on global, regional and site-specific quality strategies. This individual will be responsible for management of quality systems and the quality assurance strategy as well as directing tactical execution of deliverables within the quality function across site. In addition, this role will support corporate audit activities, corporate training programs and will drive Quality metrics across the siteResponsibilities:• Establish annual quality objectives and metrics in support of business priorities and lead improvements of the quality culture and performance at the site• Oversee Celestica’s quality management system, including numerous related processes such as industry certifications, customer satisfaction surveys, monthly operational reviews as well as necessary tools and system applications.• Drive an “audit ready everyday” culture Ensure an effective system of internal audits is in place including tracking of findings to closure• Lead and support external audits / inspections and drive and implement site and industry / customer specific regulations• Monitor the QMS through a set of common, concise, and meaningful quality metrics that support the business, analyze trends• Establish/ Enhance IPCA (In Process Compliance Audits) across all functions. Report the findings and follow up on containment and improvement actions. Use the cycles of learning to improve the quality and value of the audits.• Develop and deliver appropriate Quality and Regulatory related training programs and support a learning management system to ensure QMS training is effectively created and implemented• Maintain an effective system for 8D (8 Discipline reports) to systematically resolve and document quality issues as well as the actions taken to effectively resolve these issues and ensure cross-functional staff are engaged in reviewing and supporting effective implementation of 8Ds• Manage regulatory activities, including maintenance of appropriate regulatory certifications, preparation and submission of regulatory documents, and act as the company’s primary liaison with regulatory agencies• Improve quality capabilities and knowledge at manufacturing locationsRequirements:• Degree in Engineering or Sciences required• 12-14 years with leadership experience in quality management and/or related functions, including experience in Manufacturing Quality, Validation, Quality Assurance, Quality Systems• High level of competency in 7QC tools, PFMEA, Six Sigma Programs, DOEs, 8D and well versed in Lean Thinking.• In-depth knowledge of quality management systems and demonstrated experience in managing compliance with various international regulations and standards along with experience managing regulators and inspections in various countries• Experience in the Aerospace & Defense business is an asset• Prior experience in driving cultural change initiatives in medium-to-large organization to drive Quality awareness• Broad knowledge of an electronic manufacturing environment, materials, manufacturing and business processes.• Excellent analytical, negotiation and problem resolution skills.• Ability to establish department goals and coordinate a wide variety of resources to meet quality and quantity metrics.• Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.• Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.• Excellent English verbal and written communication and presentation skills with ability to effectively collaborate with various levels of leadership• Outstanding relationship management and interpersonal skills with ability to motivate, lead, and manage in a matrix environment• Strong Microsoft Office skills with ability to conduct complex data analysis, detailed status charts, reports and presentations• Thorough understanding of validation principles and testing procedures with solid analytical, statistical and problem solving skills• Biased toward hands-on action and committed to delivering results• Strong knowledge of regulations and standards (Aerospace & Defense related knowledge an asset)
Type : Company job
Role : Senior Manager
Industry : Manufacturing/Production
Salary : Not Disclosed
Business changes quickly. We're looking for people who know how to stay ahead.
At Celestica, we're dedicated to understanding the challenges our customers face. Our talented global team responds to these challenges with innovative technology and manufacturing solutions for the world's leading electronics companies.
From design and assembly, through to fulfillment and end-of-life services, we deliver end-to-end product lifecycle solutions that drive our customers' success in the markets they serve.