• Retail Operation Executive Jobs in Malaysia - 1016077

    Zara Diversified Sdn Bhd (Dr. Kong)
  • 2 - 4 Years
  • Malaysia - Kuala Lumpur
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  • Posted above 1 month
  • Job Views: 30
  • Job Applicants: Less than 10

Job Description


To achieve sales target & store profitability for each of the stores & region in charge

Job Responsibilities

To implement Standard Operating Procedure, procedures & all the regulations/guidelines set by the company

To implement visual merchandise as per Display Guide

Conduct store visit checklist and per travelling schedule proposed month to the department head, with the requirement to visit all stores

Plan and execute to growing existing region retail business by analyze sales & profitability & proposed appropriate action

Plan and execute to expend retail business by identify locations for new stores

To control store expenses in particular personnel cost and productivity

Approval level for stock request by stores and sales cancellations

To ensure excellent customer services training, foot check training and product knowledge training

Store staff management on (staff discipline, leave management, hiring) and headcount plaaning

To ensure full implementation of Company’s instructions as specified in Memorandum are applied within the specified deadlines in region in charge

Ensure company assets are maintained in good conditions & daily sales collection are remitted

All the marketing & promotional actions are carried out in the store accordingly to the plan

Manage and resolve customer complain

Provide support staff support on company events (Warehouse sales & corporate events)

To assist direct superior on ad-hoc tasks when given

Job Qualifications & Requirements

Graduate of any business studies or working experience in retail related field(s)

Physiotherapy or and medical education background will be an added advantage

Strong communication & management skills

At least 2 Year(s) of working experience in the related field

Experience in managing number of stores under an area or region

Ability to manage complex projects and multi-task

Excellent organization skills

Conflict resolutions

The ability to self-motivate and motivate a team

Ability to flourish with minimal guidance, be proactive, and handle uncertainties in retail business

Proficient in Word, Excel, PowerPoint Knowledge in Xilnex system will be an added advantage

Comfortable using a laptop for various tasks

Able to travel and work on weekends if required

Profile Summary

Type:Company Job

Role:Junior Executive


Salary:MYR 2,500 - 3,500

Deadline:14th Mar 2020

Company Profile

Dr Kong Healthy Shoes Shop was established in 1999. We were the first to promote our innovative “Check & Fit” foot examination and insole fitting service and provide free profession foot examination to people of all ages.
According to our customer’s feet condition, we recommend the most suitable and economical foot care products. Dr Kong is a corporation with a sense of mission. Our staff is committed to our “EPS mission” everyday. Our “EPS mission” comprises of 3 areas - Education, Product and Sales. In the area of education, Dr Kong is dedicated in educating the public about the importance of foot and spine health. Though various channels, Dr Kong publicizes the information on foot and spine health. In the aspect of product, Dr Kong is dedicated in developing functional foot and spine health products. For example, the “BB walker 123” concept which provides bare foot concept, easily bendable concept and 3-D foot care concept to meet the foot care needs of children at different stages of their step learning. In addition, there is “Children Walker ABC” which is developed for children’s golden period of their foot development.
First we help children to perform foot examination and measure their index of rear foot inclination. Then according to their foot condition, we match their feet with A, B or C shoe insoles which have different foot arch support and rear angle. Together with healthy shoes’ firm counter to stabilize heel bone, we help to make the best preparation for their feet’s healthy development. Recently, we have developed “multi- circumference” healthy shoes from 2E to 4E(narrow last to wide last).
Since the shoe heads have different circumferences, they are suitable for fat and thin feet. Therefore, more customers can find healthy shoes suitable for their foot shapes. In the area of sales, Dr Kong provides caring service through professional foot examination service and detail product functionality explanation. Dr Kong provides healthy shoes and foot care products for babies, children, adult and the elderly so that everyone can wear comfortably and healthily. We rely on your support to make Dr Kong as customer’s confident and health-concerned top choice. In the future, we will continue to expand our business with a humble heart and work hard in proclaiming foot and spine health!

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