Qualifications Candidate must possess a Bachelor s Degree any field Must be fluent in Speaking Writing Reading and Undestanding in EnglishAt least 5 years of working experience in the related field is required for this position Preferably Managers specializing in Marketing Business Development or equivalent Must have experience in Digital Marketing Sales in a BPO IndustryResponsibilities Work toward Sales meeting and exceeding targets with a rewarding incentive structure in a digital sales programMeet and exceed all Client Service Level Agreements implement improvement plans as neededDevelop a strong relationship with clientsAchieving monthly sales goals as well as creating an effective and motivating goal oriented sales environmentManage and review operational reports Attendance adherence PFP Client scorecard Metrics management reportsSelecting training developing and managing performance of direct reports and their associates including planning and assigning work for staff in accordance with the organization and rsquo s policies and applicable legal requirementsConduct regular one-on-ones with direct reports to review individual performance the performance of their team and offer on-going developmental coachingCreate a positive work environment through employee engagement resolve employee relation issues in a professional and timely mannerParticipate in cross functional meetings to review information received from operational support functions - Training HR Quality WFM TA and partner to define action plans that resolve issues and drive continuous improvementImplement best practices and over-deliver for clients drive consistent performance evaluate staffing needs with input Client and make adjustments to meet changing requirementsMaximize revenue generation to reach long and short term financial projects i e data collection for billable non-billable hours forecasting budgeting etc For faster transactions kindly send your CV to email and 160 protected
Type : Company job
Role : Manager
Industry : Human Resources Management/Consulting
Salary : Not Disclosed
Nezda - Established in 2014 with 2 offices world-wide, 200+ global clients and strategic workforce is now emerging as Malaysia's most promising people supply chain company with multiple offices and 300+ core employees.
The company started with IT Temporary staffing and now expanded its portfolio to now become the one stop solution for staffing & HR services by offering the following services:-Temporary staffing, Permanent Recruitment, Payroll processing, and Learning Services.