• Senior Administrator, Shareholder Services (Singapore) Jobs in Malaysia - 1011417

  • 2 - 4 Years
  • Malaysia - Selangor - Cyberjaya
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  • Posted above 1 month
  • Job Views: 19
  • Job Applicants: Less than 10

Job Description

What is the opportunity

As Senior Administrator in Shareholder Services Department, you will be accountable to ensure all clients information are updated in SARA system This includes all subscriptions, redemptions, transfers and switches You are also responsible in ensuring that all client instructions are executed to a high standard of service and accuracy

This role is supporting Singapore region with working hours between 1100am and 800pm

What will you do

Contribute to ongoing client satisfaction by ensuring their needs and expectations are met through service excellence; propose initiatives to improve service quality and help resolve issuesResponsible for all activities are being completed and delivered within agreed timeframes, ensure target Funds deadline are strictly adhered to avoid missing a trade date, and approve / sign-off on correspondenceCarry out cross-training for developmental and back-up purposes, ensure ownership of the training plan for direct reportsManage and follow cash processes with various counterparts and set up cash instructions for the funds as well as for the clientsAssist in business improvement and client integration projectsMitigate financial/reputational risk by ensuring appropriate controls are developed and maintained in compliance with regulatory requirements or company policies
What do you need to succeed


Post-secondary education with an economical background/finance or equivalent experienceTypically 2 years’ experience in Transfer Agency or financial services industry in an operations environmentSWIFT MethodologyProficiency in MS Office applications (Word and Excel)Fluency in English (both oral and written)
A sense of urgency to achieve excellent resultsFlexible, ability to cope with stress and pressureGood organizational awarenessKnowledge of other languages is an asset

What’s in it for you

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual

A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensationLeaders who support your development through coaching and managing opportunitiesA world-class training program in financial servicesA collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Profile Summary

Type:Company Job

Role:Senior Executive

Industry:Banking/Financial Services

Salary:Not Disclosed

Deadline:03rd Mar 2020

Company Profile

Royal Bank Of Canada ( RBC ) is one of the world's leading fianancial institutions by market capitalization. We are Canada's largest bank and one of the biggest in the world with 84,000 people servicing 16 million personal, business, public sector and institutional clients across 40 countries. Visit www.rbc.com
PART of RBC, RBC Investor & Treasury Services is a speacliast provider of asset servies, custody, payments and treasury servies ffor fiinancial and otehr instituionalinvestors worldwide. With over 900 employees in Kuala Lumpur and Cyberkaya, our operational centre of excellence in Malaysia provides service support across our global network of offices. Visit www.rbcits.com

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