Senior Executive / Executive - Customer Support & Services - Jobs in Malaysia - 969987

Job Summary
  • Experience 0-2 Years
  • Telecommuting

Job Description

MTU Power Systems Sdn Bhd is the distributor for MTU Products to provide sales services and spare parts in Malaysia We are rapidly expanding our business and inviting dynamic and resourceful candidate to develop your career for this position in our Service Centre in Perak RequirementMinimum 6 years of relevant working experience in MRO activities of compression ignition engines MCSMinimum 4 years proven experience in management of product support or after sales service roleExperience in MTU Products and MRO activities will be an added advantageWilling to work at the Service Centre located at PerakResponsibilitiesTo assist in the day to day operations and the general administration of the Customer Support and Services department To compile and verify technical reports for submission Supervise and track all raise issues on cross- divisional requirement and assistances affecting completion dates and value realization of projects jobs are escalated for attention and solution Collaborate with workshop team to identify root cause of MRO issues to find creative solutions to resolve and prepare technical solutions and reports to customers Compile and evaluate on data processes and procedures related to customer support and services to propose opportunities for improvements To liaise and build relationship with customers and Service Partners and work closely with internal parties to ensure efficient service operations to meet project job delivery target To prepare in compiling and preparation of quotations for all RFQs or proposals

Profile Summary

Type : Company job

Role : N/A

Industry : Heavy Industrial/Machinery/Equipment

Salary : Not Disclosed

Deadline: 2019-12-25

Company Profile

MTU Power Systems Sdn Bhd (MPS)is a locally incorporated company, owned by Sapura Resources Berhad and MTU Asia Pte Ltd.MPS' primary business role is in sales and service of MTU engines and MTU equipment solutions in marine (both naval and commercial), rail, construction and industrial, mining, agriculture, oil and gas, and power generation market sectors in Malaysia. MTU is one of the world’s leading manufacturers of large diesel engines and complete propulsion systems. MTU’s robust and durable engines reliably propel large ships, heavy agricultural and rail vehicles, and industrial applications. The product range of MTU is one of the widest and most modern in the sector. MTU is owned by Rolls-Royce Power Systems and itoffers comprehensive, powerful and reliable engine solutions for yachts, commercial shops and naval vessels, construction and industrial vehicles, agricultural machinery, mining, rail and military vehicles as well as for the oil and gas industry. We also provide a full line of service products to help our customers maximize uptime and performance.
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