• Senior Housekeeping Supervisor / Housekeeping Supervisor Jobs in Malaysia - 1003413

  • 8 - 10 Years
  • Malaysia - Negeri Sembilan - Seremban - Seremban
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  • Posted above 1 month
  • Job Views: 32
  • Job Applicants: Less than 10

Job Description


Candidate must possess at least Primary/Secondary School/SPM/"O" Level in Hospitality/Tourism/Hotel Management or equivalent

Required language(s)Bahasa Malaysia, English

At least 8Year(s) of working experience in the related field is required for this position

Required Skill(s) Communication, computer (OPERA System), Leadership and Customer Service

Preferably Non-Executive specialized in [Specialization] or equivalent

Healthy and able to work in shift hour and Multitasking


Organizes work assigned to her/him Issues verbal and written orders to staff ensuring that the staff understands, performs their duties quickly and efficiently

Trains staff in his/her area of responsibility

Maintains the good order and service ability of storage areas and equipment in use by the Housekeeping Staff

Issues verbal and written order of work to be done

Attends to guests’ requests and complaints

Reports sick and irregular behavior of guests and staff and areas to the Housekeeper

Documents and reports defects and repairs requiring maintenance attention Report should be followed up and checked to ensure that work is properly done

Signs out before going off duty

Keeps log book up-to-date for Housekeeper’s inspection

Checks expected VIP area where special treatment should be given

Makes sure that all shift staff properly handover to THE NEXT RELIEVER IN WRITING

Collects from Housekeeping Attendants lost and found or left property of guests

Prepares and forwards all reports to the Housekeeper’s office This includes the following

- Daily occupancy and inspection report

- Lost and Found articles report

- Daily report on losses and breakage

Disciplines staff on behaviors when necessary

Performs other related duties as may be delegated by the Housekeeper

Ensures that staff performance meet the standard of quality established by the Hotel

In charge of all Housekeeping operations, personnel and areas assigned to him/her during duty hours

Ensures by supervision and control the standards of cleanliness and personal hygiene of the staff for which he/she is responsible

Carries out such other general and/or specific responsibilities, duties, activities and performance standards as may be assigned verbally or in writing by Management from time to time to meet operational requirement or owing to urgencies of service, whether or not such assignments relate directly or indirectly to the job

Complies with all relevant Hotel Policies and Procedures, House Rules, Standing Instructions, Verbal Order, etc, which are currently in force or may be drawn up, issued and/or amended by Management from time to time These include punctuality in reporting for duty, neat and clean personal attire and appearance, security search, attendance and participation at training sessions, etc

Profile Summary

Type:Company Job



Salary:Not Disclosed

Deadline:19th Feb 2020

Company Profile

Situated on the Lake Garden’s district of the state capital of Negeri Sembilan Darul Khusus,The Royale Bintang- Resort & Spa Seremban welcomes you with our signature Minangkabau hospitality, renowned for its warmth and cultural heritage. We are a 4-star suburban Hotel Resort, overlooking the city center as well as the hilly landscapes of Seremban and providing our guests with all the comfort and amenities they require for business, rest and recreation. A sophisticated business and resort address within the state, we are focused in giving our guests a premium value for their patronage. We are located in the South, just 30 minutes to Kuala Lumpur International Airport and the Sepang International Circuit. In line with our current expansion plans, we are seeking for suitable candidates to join our team.

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