Executive recruitment company Monroe Consulting Group Malaysia is recruiting on behalf of a renowned distributor of analytical instruments and consumables. As part of their growth and expansion plans, our respected client is seeking a Senior Service Engineer with a minimum two years’ experience in post-sales service of scientific instrument. This job is based in Singapore.Job SummaryThe Senior Service Engineer will play an integral role in coordinating with the Sales and Application Team to perform after sales service within the market. This is an excellent job opening with a fast-growing market leader in analytical and scientific instruments. This exciting job offers excellent salary package and lucrative benefits for career advancement.Key Job Responsibilities Include:• To perform the installations and after sales service of company products in a cost-effective manner while maintaining a high level of customer satisfaction.• To assist where required with the installations for demonstration, workshop or other promotional purposes.• Able to take the initiative to perform and organize the normal activities of a service engineer, including scheduling of service jobs where applicable, keeping the salespeople and management informed of outstanding service jobs and installations, and keep the service area organized.• To maintain a sufficient stock of spare parts and to assure that this stock is always kept up to date.• To meet regularly with your manager to discuss problems, opportunities, evaluate our effectiveness.• Able to implement new ideas or plans for improvement.• To work closely and cooperatively with colleagues to assure harmony in the working environment• To guide those less experienced than you and keep management and sales generally informed of your activities, plans and any potential or present problems.• Able to communicate with our principals in an efficient and professional manner to assure that customers get the support required.• To maintain a high level of professionalism and patience in all your relations with our customers.• To represent the company in a faithful manner and to present the company at all times in the best possible light to our customers and principals.Job Requirements• Diploma or Bachelor’s Degree in Applied Science, Chemistry or equivalent• Minimum 2 years’ experience with analytical products in after-sales service• Hands-on experience in installation, operation and product repair• Posses strong independence and communication skills• Proficient in additional languages are added leverage• Possesion of a vehicle is a MUST
Type : Company job
Role : Senior Executive
Industry : Others
Salary : Not Disclosed
Monroe Consulting Group is an international award-winning executive search firm that delivers the highest standards of professionalism to multinational and national companies in emerging markets of Southeast Asia and Latin America. The group opened its first office in 2002 and expanded rapidly to build a network of offices in Indonesia, Thailand, Philippines, Malaysia, China, Vietnam, Chile and Mexico.
In malaysia, Monroe handles a great deal of assignments in our major cities. We have an extensive amount of executive and managerial jobs and assignments in Kuala Lumpur, Johor, Penang, Singapore, Brunei, etc.