• Software Tech Support Jobs in Singapore - 1009223

    Jayeson Solutions Pte Ltd
  • 1 - 3 Years
  • Singapore - Across Singapore
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  • Posted above 1 month
  • Job Views: 30
  • Job Applicants: Less than 10

Job Description

Responsibilities



Provide technical support to our cloud-based software platform

Liaise with our clients and users to resolve issues arise and help ensure our services are always up and running

Perform root cause analysis, incident investigation and develop solutions to help improve our error rate, response time, and uptime

Effectively document issues and provide regular status and progress towards project/task milestones

Leverage scripting to improve/automate operation process such as deployment, debugging, testing, etc

24/7 hours supports as and when need arises



Requirements



Diploma or Degree in IT or a related discipline

Familiar with networking technologies like remote tunnels and shells

Comfortable with working with remote shells and remote desktop software

Able to write scripts to automate repeated operations in Linux environment

Able to take on shift work

Familiar with Java will be an advantage



Traits we love



Excellent problem solving skills

Keen to take on challenges and improve existing work processes and technologies

Profile Summary

Type:Company Job

Role:Junior Executive

Industry:Consulting (IT, Science, Engineering & Technical)

Salary:Not Disclosed

Deadline:01st Mar 2020

Company Profile

Jayeson Solutions
Jayeson Solutions is a dynamic, fast expending and fun software company. If you are looking for difficult and interesting challengers to solve and learn from. Jayeson Solutions is the place to be. We specialize in trading platforms utilizing high-speed, real-time data collection and distributions systems and APL. We use wide range technologies from micro-services, non-blocking IO, NoSQL database, message queues, node.js etc.... For back end to state of the art front end framework such as Angular2 to build finest software that our client can find.

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