Provides technical expertise through product demonstrations, installation and maintenance of company products. Assists the sales staff in assessing potential application of company products to meet customer needs and preparing product specifications for the development and implementation of customer applications/solutions. Work may be reviewed for accuracy and overall adequacy. Follows established processes and directions.
Provides pre and post- sales technical support working with the customer from prior to the sale, through delivery and installation.
Prepares product specifications for implementation of customer solutions.
Supports the installation and maintenance of company products and ensures that the product application/solution is functioning according to specifications.
Assists sales staff in assessing potential application of company products to satisfy customer needs. May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client.
Consult prospective users on product capability and provides product demonstrations.
Exercises judgment within defined procedures and practices to determine appropriate action.
Receives general instructions on routine work, new projects or assignments.
May provide guidance to non-exempt personnel.
Builds productive working relationships internally and externally.
Primary intra-organizational with occasional inter-organizational and external customer contacts on routine matters
Knowledge and Experience:- Android, Linux and Windows- iOS a plus Java, C#, C++- SQL Database- IoT Protocols
Proficiency with software architectures and operating systems is required. ERP level systems, Blockchain and Augmented Reality. Sales & Business knowledge to apply technology to customer needs.
Proficiency with wired networking technologies and securities including Ethernet. 802.11, Bluetooth, and wireless
Bachelors or Masters Degree Computer Science, Computer Engineering or related program
Type : Company job
Role : N/A
Industry : Computer/Information Technology (Software)
Salary : Not Disclosed
WHO WE ARE
Zebra helps enterprises become as smart and connected as the world we live in. Our approximately 7,000 employees in 40+ countries support visionary solutions including hardware, software and services – giving organizations the competitive edge they need to simplify operations, know more about their businesses and customers, and empower their mobile workers to succeed in today’s data-centric world.
ZEBRA MAKES FORBES BEST EMPLOYERS LIST FOR SECOND CONSECUTIVE YEAR
Based on recommendations from current employees and industry professionals, Zebra was ranked No. 87 on Forbes' list of "America's Best Midsize Employers" for its ongoing commitment to company culture and employee engagement.