The Responsibilities of the Role -
Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identificationGenerate,edit, publish and share daily content (original text, images,video or HTML) that builds meaningful connections and encourages community members to take actionSet up and optimize company pages within each platform to increase the visibility of company's social contentModerate all user-generated content in line with the moderation policy for each communityContinuously improve by capturing and analyzing the appropriate social data /metrics, insights and best practices and then acting on the informationProvide topics of discussion to maintain the natural flow of the message boards while being careful to avoid forcing discussionsAssist novices and help them become familiar with the boardsMonitor the user-generated posts on the message boardsTo achieve the secondary goals of the community such as traffic growth, increased brand awareness , increased customer expertise,free customer feedback acquisition and increased customer loyaltySupport the management team in the creation of management reports to agreed time scalesAssume team lead positions when the team leads are absent
The Requirements for the Role -
Diploma, Degree holder or an equivalent professional qualification in a relevant field of studyGood command of spoken and written English and MandarinAt least 1 year experience in a similair positionDemonstrate awareness in the latest changes in the smartphone /tablet environment Proficiency in a multi-system environmentBasic web-based applications skills including internet navigation and search experience on a computerFunctional understanding in networking and mobile devicesKnowledge of speed test methodsAbility to work independently and as a teamPossess initiative with good interpersonal skills
The Package -
Attractive Salary (RM3500)Performance related bonus on a quarterly basis15 days Annual Leave14 days Medical LeaveMedical and hospitalization coverage
SCICOM (MSC) Bhd
25th floor, Menara TA One
22, Jalan PRamlee
Industry:Call Center/IT-Enabled Services/BPO
Salary:MYR 3,000 - 3,500
Deadline:20th Feb 2020
Scicom was incorporated in 1997 in Malaysia and is a Public Listed Company (PLC) listed on the main board of Bursa Malaysia. Scicom has been a PLC since 2005 with service centres in Kuala Lumpur and Colombo. We service local conglomerates, multi-nationals and governments around the region and beyond.
Our suite of services include integrated solutions in Customer Lifecycle Management, Education Solutions, e-Commerce Solutions and e-Government Solutions.
Scicom talks, emails, tweets, chats, processes and interacts with millions of customers annually. Our portfolio of business solutions and industry expertise enables us to address our client’s business challenges and translate their strategic vision into roadmaps that will rapidly create new sources of value and differentiation. Over 100 million distinct transactions resolve, enhance, provide value and serves our clients customers in over 30 languages.
Our centres in Malaysia and Sri Lanka, linked and fully redundant via state of the art multi-channel technology platforms, serves a discerning client base.
Scicom provides unique solutions in service excellence across Asia Pacific.
Walk in Interview Hours : 9.30am - Monday to Friday
25th Floor, Menara TA One,
22, Jalan P Ramlee, 50250 Kuala Lumpur, Malaysia
Documents to bring with you:-
1. I/C - Malaysian Citizens
2. Passport - Non-Malaysian (Original & Copy)
3. Updated Resume
4. Education Certificates and Transcripts (Original & Copy)
5. Two passport size photos
Do inform and bring your friends who are looking for a great career opportunity!
If you or your friends have been interviewed by us in the last 3 months, please call us for advice/updates to save time.
Immediate Start !
Only shortlisted candidates will be notified.
BORNEO WASTE INDUSTRIES SDN. BHD.
(HY) HR Manager (ref: 46730) Butterworth RM7k-10k
Agensi Pekerjaan Reeracoen Malaysia Sdn Bhd
Craftline Industries Sdn Bhd
Software Engineer - .NET - Petaling Jaya - Fresh Grad
CRRC Kuala Lumpur Maintenance Sdn.Bhd.
Recruitment Manager – Language Support
|View all Similar Jobs|