• Systems Engineer Jobs in Malaysia - 1012473

    IKANO Handel Sdn Bhd (SO)
  • 2 - 4 Years
  • Malaysia - Penang
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  • Posted above 1 month
  • Job Views: 19
  • Job Applicants: Less than 10

Job Description

About the job

We want to fill this position with an extremely business minded and proactive enthusiast with proven strong values in supporting IT operations, driving initiatives with proven results As a System Engineer you will drive IT projects and support our mission-critical servers, data centre and IT systems including Point-of-Sale (POS), desktops, peripherals and network infrastructure

Your assignment

You are to provide IT support to the Business (Stores and Service Organisation included) Ensures that the IT infrastructure is maintained at a high level of availability, takes active role in solution deployment and leading assigned projectsYour responsibleProvide trouble-shooting on IT Hardware/Software (including POS) and Servers and Network problems, follow up with IT helpdesk in Service DeskProvide oversight of the Data Centres security and housekeeping incl Disaster Recovery ExercisesPlans and carries out patch management for all Servers and PCs / LaptopsProvide IT Support/Installation/Configuration for the company's PCs/ Laptops for end-users which includes Store and SO Business functionsSupport user enquiries and incidents over IT issues over the phone/email/remote assistanceDevelop Level 1 & 2 resolution processes for common issuesEscalate issues appropriately using hierarchical and functional escalation guidelinesProvide Weekend Store Support for critical Store Retail System on a roster basisRetail IT Weekend & After-Office support is required in this positionMonitor software license compliance through physical checks and tools (Service Desk and SCCM)Coordinate on-site work with authorised vendors during rebuild, relocations, repairs and maintenanceMonitor backups and DR restore exercise to support IT audit compliance exerciseThis role will be based in Penang

Your profile
You are someone who highly committed with a strong drive, service orientation, problem solving mindset and proven leadership abilityPossessing strong technology background and effective Project Management, System architecture and vendor management experience, you come with prior experience in leading Enterprise-level IT projects and delivering results with quality and business benefits perspectiveIn addition to a tertiary qualification, you possess a VMWare or MCSA Certification, with at least 5 years of relevant working experience in supporting VMWare and MS Win ServersKnowledge of MS SQL 2008 and above, DELL/IBM hardware, IBMSAN/EMC storage, Veeam Backup software and Cloud technologies would be of considerable benefit

Profile Summary

Type:Company Job

Role:Senior Executive

Industry:Retail/Merchandise

Salary:Not Disclosed

Deadline:07th Mar 2020

Company Profile

Company Description
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, Thailand and Philippines – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

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