• Team Leader (Penang, Call center - Up to RM5, 000) Jobs in Malaysia - 1003284

    Capita Penang
  • 3 - 5 Years
  • Malaysia - Penang
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  • Posted above 1 month
  • Job Views: 36
  • Job Applicants: Less than 10

Job Description

Responsibilities
Provide mentorship, guidance and career development to members of your teamLead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutionsTeam management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertiseEstablish team goals and work with direct reports on strategies for executing, measuring progress and sharing resultsDeliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutionsIdentify actionable insights, suggest recommendations, and influence team strategy through effective communicationAdvocate for users within their market, partnering with global and cross-functional teams to develop global solutions
Minimum requirements
Bachelor Degree preferredAt least 3 years working experience in BPO / Customer Service with at least 1-2 years team leading experienceExperienced in leading team of 8-15 peopleSignificant experience in a complex fast paced environmentStrategic thinker with strong analytical and creative problem-solving skillsExcellent written and verbal communication skillsPassion for ensuring an excellent user experience
Please contact [email protected] or click "Apply Now" if you are interested Only shortlisted candidate will be notified Thank you

Profile Summary

Type:Company Job

Role:Senior Executive

Industry:Others

Salary:MYR 3,000 - 5,000

Deadline:19th Feb 2020

Company Profile

Capita is a premium recruitment expert and staffing provider for international companies across Asia. Encompassing permanent placements across all industry sectors.
Highly personalised in services to ensure clients find the right talent to meet their needs.

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