Telco Sales & Service Business / Systems Specialist - Jobs in Malaysia - 1025036

Maxis Broadband Sdn Bhd
Job Summary
  • Experience 4-6 Years
  • Telecommuting

Job Description

We are looking for a great new talent to join us!We have these requirements.We want you to be somebody who share our values, and embrace the Maxis culture. We want you to be:POSITIVE about the people and the world around you,PASSIONATE about what you do,Happy to be COLLABORATIVE with your colleagues, peers and business partnersObviously we want you to have the skills, qualifications and experiences to do the role and good at communication too. But most importantly, we want you to be someone who is eager to learn and grow with Maxis.Why does this job exist and why is it criticalThe role of a Telco Systems/business Analyst is to drive the solutioning and delivery of key customer facing sales & servicing tools/systems including new application (which to be introduced in Transformation project) used in the Retail or Servicing division, closely liaising with the Sales & Service Business divisions, IT Architecture, security, Operation and Infra teams to analyse/define requirements and drive win-win business solutions.What are you accountable forDriving Maxis initiatives/project including Transformation/Special projectHandling/driving RFP/tenders from a functional / solutioning perspective working alongside with Solution ArchitectsDevelop detailed User Requirements Specifications (URS including technical perspective) at the start of projects, in collaboration with other Business Analysts, business users, and obtain sign-offs from business stakeholders. Walkthru with business and technical team on the requirement/scope captured.Perform impact assessment of high level user requirements to assess technical and financial feasibility, and impacts to Maxis order and sales Mgt, retail Applications, when concept papers / business justifications have been approved, by working and leveraging application owners and solution architectsDevelop high level solution/blueprint and business process design documents, in collaboration with application vendors (external) / and application owners (internal), and solution architects.Able to provide evaluation and recommendation for best technical solution that fit the businessAble to drive the technical area for software development project by providing technical advice/guidance/expertise to ensure application delivered met the standard and frameworkDevelop and own each application lifecycle and roadmap, and drive the realization/delivery of the roadmap - on time, on budget, with good qualityReview high level solution design/blueprint with Solution Architects, and application owners. Perform peer review of technical design as well.Review test plans / test cases developed by testing teams or application teamManage end-to-end application ownership & delivery with the respective application owner to ensure application/enhancement is delivered accordingly within budget and agreed timelineManage and work with Infrastructure/Operation/Change Mgt team for Application Deployment. Work with Operation support team for issues escalationProvide technical expertise and recommendation in assessing new IT software, project and existing systems. Prepare detail flow charts, diagrams and use cases for the system processes.Continually learn/practice/promote the industries standard to all stakeholders.Budget/Investment Mgt, mandays bucket mgt, vendor and stakeholders MgtWhat do you need to have for this roleBachelors Degree Specialised in: Business IT /Computer Science/ Software EngineeringTotal Work Experience: 4 to 6 years and/or Total Relevant Experience: 4 to 6 yearsAt least 4 years working experience in software development/design with min 1 year hand onExperienced in development with .Net technology, JavaScript, HTML5 and CSS3Experienced in Web/mobile application development and other digital technology.Experience in Ms SQL, mySQL and Oracle databasesExperienced in system communication protocol including RESTful web services and SOAP.Experience in full lifecycle developmentExperience in Sales & Servicing area including incentive mgt, work force mgt and IP contact centerIf this sounds like you, then we need to hear from you!We’ll review your backgrounds against our needs, and should there be a good fit you’ll receive an invitation to a digital interview. So, please keep a lookout in your email!You can check your application status by login in to your candidate home account.

Profile Summary

Type : Company job

Role : Junior Executive

Industry : Telecommunication

Salary : Not Disclosed

Deadline: 2020-03-29

Company Profile

We are the leading communications service provider in Malaysia, enabling both individual and business customers to connect and communicate anytime, anywhere and from any device. We are passionate about what we do, and we are committed to providing an unmatched experience to our customers.
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