• Tele-Marketing Representative / Executive (Bahasa Malaysia / English Speaker) Jobs in Malaysia - 1005462

    Clever Fox Consulting Sdn Bhd
  • 1 - 3 Years
  • Malaysia - Selangor - Puchong
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  • Posted above 1 month
  • Job Views: 23
  • Job Applicants: Less than 10

Job Description

Outstanding Career Development Opportunities

Fast Track Career Progression

Open Source Environment and Innovative Culture



If you are YOUNG and ENERGETIC, please join us! No experience is required We provide on-job training!



Candidate must possesses at least Higher Secondary/ STPM/ A-Level/ Pre-U

Required language English or Malay

1 year of work experience

Prefers non-executive specialised in sales-telesales/telemarketing

Fresh graduates are welcomed



Responsibilities



Assist in inbound and outbound calls

Good communication skill

Achieves call target, ensures daily report are submitted





Ensures all KPI are achieved

Passionate and perseverance when facing challenges

Proactive, aggressive, good communication skills

Computer literate



Remuneration Packages



Based salary package up to RM5000 plus other incentives

KPI Incentives (performance, attendance, productivity, etc)

Medical benefits, EPF, SOCSO and EIS contribution

Meal Allowance, Monthly gathering, team building activities

Annual trips, recreational activities

Profile Summary

Type:Company Job

Role:Junior Executive

Industry:Consulting (Business & Management)

Salary:MYR 3,000 - 6,000

Deadline:23rd Feb 2020

Company Profile

We are a new set up company specialized in technical support, software development, etc.
We are recruiting new staff who hungry for sucess to be the pioneer of the fast moving space. We want your Aggressive, we want your Creative, we want your Passionate, we want YOU!
1
COMPANY VISION AND VISION
1.1
Vision
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To be the best Outsource Provider in Telemarketing and Call Centre through exceeding the expectations of Clients.
1.2
Mission
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To assist our Clients to obtain faster business growth and higher investment return on investment by generating creative and customized total solutions.
2
COMPANY BACKGROUND
2.1
Clever Fox Consulting Sdn Bhd (CFC) is an outsourced, customer contact centre 100% owned by Dr Yu Jinjang, a progressive entrepreneur from China. We possess a great wealth of know-how from various diversified subsidiaries dominant in three key areas; they are Media, Telecommunication and ICT. This convergence synergy enables us to provide our Clients the latest state-of-the-art virtual contact centre. Backed by superior infrastructure that seamlessly integrates to our Clients traditional telephony innovative web-based applications and CRM modules, we provide our Clients and their customers an unprecedented level of customer service.
2.2
We are newly set up company aimed to participate in multiple industries, including Financial, Information Technology, Telecommunication, etc. This may include full outsource Customer Service, Technical Support, Telemarketing, Leads Qualification Appointment Setting, Consulting and many more.
2.3
Our scopes give us access to many case studies and reference performance points to guide our operations teams and our Clients in the successful direction. Currently, we are opening the China Mainland market.
2.4
We believe strongly that at any time, call centre can improve performance by a minimum of 30%.
3
CFC Solutions
3.1
High Achieving Sales Solutions
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Building relationship of offer new products or services.
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Scripting with consideration and courtesy shown to Customers.
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Coaching processes to maintain accuracy and professionalism.
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Quality control checking on infringements suggesting corrective actions.
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Maintaining highest quality by ongoing improvement methodologies.
3.2
High Profit Generating Customer Service
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Maintaining a delicate balance between CRM and reducing customer service costs has been a Top priority.
3.3
Improving Call Centre Performance
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Our founder’s past experience of setting up few call centres in different countries, operating multiple projects, training thousands of contact centre agents for helping our Clients to maximize their profit and minimize their costs.
-
We are proud of our:

Process Review
Process Design
Talent Support

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